About
The Company:

What makes
iLink's offerings unique is the fact that we use
pre-created frameworks, designed to accelerate software
development and implementation of business processes for our
clients. iLink has over 60 frameworks (solution accelerators),
both industry-specific and horizontal, that can be easily
customized and enhanced to meet your current business
challenges.

Requirements

• 
  6–10 years of experience in SRE, DevOps,
  infrastructure and production support engineering roles.
• 
  Proven experience managing multi-cloud
  environments (AWS + Azure).
• 
  Demonstrated experience handling P1/P2 production
  incidents in cloud environments.
• 
  Familiarity with Prometheus, Grafana, Datadog, or
  Splunk

• 
  Design, deploy, and manage Kubernetes clusters
  for production workloads at scale.
• 
  Architect and maintain PostgreSQL databases —
  performance tuning, HA setup, backup/restore strategies.
• 
  Build and manage cloud infrastructure on AWS and
  Azure using Terraform and Ansible.
• 
  Lead vulnerability management programs —
  identify, prioritize, and remediate security risks across the stack.
• 
  Define and enforce SLOs, SLIs, and error budgets;
  drive reliability improvements across services.
• 
  Implement IaC best practices, automate
  provisioning pipelines, and reduce manual toil.
• 
  Collaborate with development teams on capacity
  planning, disaster recovery, and incident post-mortems.
• 
  Build and maintain monitoring, alerting, and
  observability frameworks (Prometheus, Grafana, ELK, etc.).

• 
  Lead end-to-end incident management — detection,
  triage, escalation, resolution, and communication.
• 
  Serve as an on-call engineer; manage and respond
  to alerts and production incidents effectively.
• 
  Conduct blameless post-mortems and implement
  action items to prevent recurrence.
• 
  Monitor system health using dashboards and
  alerting tools; proactively identify degradation risks.
• 
  Collaborate with Dev, QA, and infrastructure
  teams to identify and reduce toil and failure points.
• 
  Support Kubernetes workloads and assist in
  troubleshooting cluster-level issues.
• 
  Work across AWS and Azure environments for
  incident containment and recovery.
• 
  Maintain and improve runbooks, playbooks, and
  incident response documentation.

• 
  Strong understanding of networking, security, and
  distributed systems.
• 
  Excellent communication skills for cross-team
  collaboration and post-mortem documentation.
• 
  Experience with Helm, ArgoCD, or GitOps
  workflows.

Benefits

• 
  Competitive
  salaries
• 
  Medical
  Insurance
• 
  Employee
  Referral Bonuses
• 
  Performance
  Based Bonuses
• 
  Flexible
  Work Options & Fun Culture
• 
  Robust
  Learning & Development Programs
• 
  In-House
  Technology Training