Job Description

As a Senior Systems Engineer on the AI Ops team, you will design and build AI-driven tooling and automation that improves system reliability, and engineering productivity across the organization. You will partner closely with infrastructure, observability, and incident management teams to identify opportunities where AI and intelligent automation can streamline operational workflows, improve troubleshooting, and enhance reliability practices across the organization.

About the Role

• Design, build, and operate scalable cloud infrastructure supporting Linux and Windows workloads

• Develop and implement AI-powered automation and tooling to improve system reliability and operational efficiency

• Troubleshoot cloud and distributed systems issues across AWS or Onprem environments

• Manage and optimize containerized environments using Kubernetes

• Support and maintain identity and access management corporate infrastructure

• Partner with engineering teams to build resilient and scalable systems

• Identify opportunities to improve operational workflows through AI-assisted automation and platform tooling

• Mentor engineers and contribute to engineering best practices

• Participate in an on-call rotation supporting production systems

About You

• 5+ years of experience in infrastructure engineering, systems administration, or platform engineering

• 3+ years of experience in systems engineering or reliability engineering

• Experience operating cloud platforms (AWS, Azure, or GCP)

• Strong experience with container orchestration platforms such as Kubernetes

• Proficiency with scripting and programming languages (Python, .NET, JavaScript)

• Experience building automation tooling for infrastructure or operations

• Familiarity with AI tooling or AI concepts for operational automation

• Experience with observability, monitoring, and incident response tooling

• Strong troubleshooting skills across distributed systems and cloud infrastructure

Whatyou’llget

Our team members fuel our strategy,innovationand growth, so we ensure the health and well-being of not just you, but your family, too! We goabove and beyondto give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put:We’vegot your back. Check out our full list of Benefits and Perks

Aboutus

Rocket Mortgage®was founded in 1985. Today, we’rea Detroit-based, publicly traded company with a mission to Help Everyone Home. At Rocket Mortgage, we believe that home is more than the house you live in. Our wide variety of home loan options, tools and resources empower our clients to achieve their homeownership dreams.We’reknown as experts in the mortgage industry, butwe’realso innovators – we strive to create the best experiences for our clients from beginning to end. Andwe’renot your typical employer.We’reinsistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. Apply today to join a team that offers career growth, amazingbenefitsand the chance to work with leading industry professionals.

This job description is an outline of the primary responsibilities of this position and may bemodifiedat the discretion of thecompany at any time.  Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law.  Thecompany provides reasonableaccommodationsto qualified individuals with disabilitiesin accordance withapplicable state and federal laws.  Applicantsrequiringreasonable accommodations in completing the application and/orparticipatingin the application process should contact a member of the Human Resources team, atCareers@Rocket.com

The compensation information below is provided in compliance with all applicable job posting disclosure requirements. The compensation for this position is $93,500.00-$209,500.00 The position may also be eligible for an annual bonus, incentives, and other employment-related benefits including, but not limited to, medical, dental, and vision benefits, 401K retirement plan, and paid-time off. More information regarding these benefits and others can be found here The information regarding compensation and other benefits included in this paragraph is the company’s current, good faith estimate at the time of posting. [Compensation and benefits are subject to modification from time to time as the Company, in its sole and exclusive discretion, deems appropriate.] The Company may determine during its future reviews of the proposed compensation and benefits provided for this position, that the compensation and benefits for such position should be reduced. In no event will the Company reduce the compensation for the position to a level below the applicable jurisdictional minimum wage rate for the position. Los Angeles County and San Francisco Candidates only: qualified applicants with arrest or conviction records will be considered for employment per the Fair Chance Ordinance and the Fair Chance Initiative for Hiring.