Job Description

Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries.

You will work in an environment built on collaboration, respect, commitment and curiosity, where you can grow, contribute your ideas, and make an impact. Be part of the team that delivers logistics excellence and shapes supply chains globally. Working at Arvato means: Together, we’re on it.

As a Senior Site Manager at Arvato, you will serve as the senior onsite leader for our new site in Sparks, NV. You will be responsible for standing up and running a new operation. We are looking for a hands-on operations leader who runs a best-in-class warehouse; a client-first manager who earns trust at every level of the client organization; an independent problem-solver who acts without waiting to be told; and someone who is never satisfied with the status quo and continuously pushes for better outcomes for the client and for Arvato. Relocation assistance will be provided for non-local candidates selected for the position.

YOUR TASKS

• Own the full-cycle OFCI operation — inbound receiving, storage, and outbound delivery of high-value data center equipment. Maintain rigorous serialization and chain-of-custody workflows. Coordinate and oversee rigging, craning, and transportation contractors.
• Own the client relationship and the P&L. Serve as the primary point of contact at all levels. Monitor financial performance, manage costs, and ensure margin targets are met.
• Lead, develop, and retain a high-performing onsite team. Own hiring, performance management, and coaching. Build a culture of accountability and continuous improvement.
• Drive performance against SLAs. Own operational reporting, scheduling, and business reviews. Keep the client and internal leadership informed — no surprises.
• Uphold safety, compliance, and 5S standards. Drive process improvement, solve problems at the source, and maintain alignment across operations, finance, and transport.
• This job description is not intended to be a comprehensive list of duties and responsibilities; the Company reserves the right to change or modify the job description at any time, with or without notice.

Qualifications

YOUR PROFILE

• B.A. or B.S. degree or equivalent work experience.
• Minimum seven years of Operational or Account Management experience, with at least two years in a senior or lead role.
• Proven leadership capabilities with the ability to interact easily with individuals at all levels and functions, both within and outside the organization.
• Must be able to work in a demanding, problem-solving-oriented environment.
• Excellent communication skills.
• Must be assertive, analytical, and able to establish priorities.
• Experience in data center logistics, OFCI inbound operations, or high-value electronics receiving is strongly preferred.
• Experience with serialization, chain-of-custody documentation, and asset management for high-value equipment is a meaningful differentiator.
• Customer Service Management/Account Management experience working in a Supply Chain environment.
• Must possess ability to function in a high-pressure, fast-moving environment.
• Advanced Excel skill.
• Good working knowledge of SAP preferred.
• Strong analytical skills.

Additional Information

WE OFFER

• Medical, Dental, Vision, Life Insurance, and Disability Pay.
• 401(k) with company matching up to 6%.
• Paid Time Off, including paid holidays.
• Flexible Spending Accounts.
• Voluntary benefits such as legal and financial assistance, pet insurance, and more.
• Employee Assistance Program.
• Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
• Commuter benefits.
• Employee engagement activities.

Disclosure requirements pertaining to the collection of your personal data:

Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.

The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here

You can contact the company’s Data Protection Officer at the above-mentioned postal address.

Further information on data protection and your rights can be found here

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