We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
The role is within Capital Markets Operations, specifically supporting settlements for Fixed Income and equities products. The UK Ops team are responsible for supporting time critical settlement processes in and acting as an SME in local market issues. London work closely with the settlements team in Toronto helping to provide them expertise in local market queries.
The Settlement Officer is accountable for the timely and accurate handling of trade settlement activities for fixed income and equities across all European markets.
They will act in an SME capacity supporting the wider Operations team in Toronto, to address more complex escalations and respond to any queries or complaints to ensure high level of customer satisfaction.
Ensure trades settlements on a timely basis and investigate settlement issues
Pre match transactions on trade date
Monitor and execute stock settlement instructions efficiently and accurately
Point of contact for Front Office and Back Office in relation to settlement questions
Assist with the settlement queries in the UK morning
Follow up with brokers and custodians to clean up any unmatched/ unsettled instructions
Investigate trade fails and liaise with external and internal teams
Participate in project initiatives and UAT for system enhancements
Ensure standard procedures, guidelines and timelines are adhered to and met in order to avoid any gain or losses and ensure customer satisfaction
Monitor error queues in the confirmation and settlement processing system; analyze and correct discrepancies and errors that surface to ensure accuracy of data and timely processing of payments to ensure customer satisfaction
Ensure all procedures are up to date
Regular contact with internal CIBC employees, teams and departments at the peer level to obtain and provide information and respond to requests
Regular contact with external Financial Institutions and Clients to respond to queries and obtain information as required to complete assigned work
Previous experience at top tier institutions across fixed Income and equity settlements.
Previous experience of CREST / Euroclear / Clearstream and equity European markets
Experience in Equities, Repo/SBL & OTC margin settlement
Ability to prioritize requirements
Strong Interpersonal Skills
Experience in dealing directly with clients via phone or email
Understanding of CSDR.
What you need to know
Job Location
150 Cheapside, 1st Flr,London
Employment Type
Regular
Weekly Hours
35
Skills
Business Effectiveness, Communication, Data Mining, Data Reporting, Decision Making, Metrics Analysis, Prioritization, Reporting and Analysis, Statistical Analysis
CIBC is here to help all our clients reach their goals.
We know the importance of reliable financial products and services, and we’re dedicated to providing them in a way that lets you bank however you want, whenever you want.
With innovative tools designed around your priorities and a team fully focused on your success, you’ll get the insights you need to get even closer to achieving your goals.
This culture of innovation and shared values of trust, teamwork and accountability are why we’ve been named a top employer in Canada. They’re also why a career at CIBC is more than a job—it’s an opportunity to grow and work alongside some of the brightest in Canada.
La Banque CIBC est là pour aider tous nos clients à atteindre leurs objectifs.
Nous connaissons l'importance de produits et services financiers fiables, et nous nous engageons à les fournir d'une manière qui vous permette d'effectuer vos opérations bancaires comme vous le souhaitez, quand vous le souhaitez.
Avec des outils innovants conçus autour de vos priorités et une équipe entièrement centrée sur votre réussite, vous obtiendrez les informations dont vous avez besoin pour vous rapprocher encore plus de vos objectifs.
Cette culture de l'innovation et les valeurs partagées de confiance, de travail d'équipe et de responsabilité sont la raison pour laquelle nous avons été nommés l'un des meilleurs employeurs au Canada. C'est aussi pourquoi une carrière à la Banque CIBC est plus qu'un emploi : c'est une occasion de grandir et de travailler aux côtés de certaines des personnes plus brillantes au Canada.
