Posting number: 55917
Department: Health
Division: Senior & Disabilities Services
Job classification: Senior Services Technician
Posting type: Open & Promotional
Categories: Clerical & Data Entry, Community Services, Customer Service, Communications, Education, Training & Library, Health Care Support
Welcome to the Department of Health.
We’d be delighted to have you join our team.
If you envision yourself in this role and are ready to start an exciting career with us, apply today.
This Position Is Open To Alaskan Residents Only.
Please check out the residency definition to determine if you qualify.
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Join the Assessment Unit and help support Alaskans as our Senior Services Technician.
In this hands-on role, you will:
If you’re detail-oriented, organized, and motivated to make a difference, we would love to hear from you.
This position requires frequent travel within the state of Alaska.
This position is part of the Senior and Disabilities Services (SDS) Assessment Unit. SDS promotes the health, well-being, and safety of Alaskans with disabilities, seniors, and vulnerable adults by connecting them with quality services that support independence, choice, and dignity. We work with our partners to ensure services are managed responsibly, delivered with integrity, and designed to build inclusive communities where all people are respected and valued.
We offer a dynamic, mission-driven work environment where your efforts directly improve the lives of Alaskans with disabilities, seniors, and vulnerable adults. Our team helps people access safe, quality services that support independence and allow them to live in the communities they choose. We value dignity, choice, and growth, and we support our staff through learning opportunities and a healthy work-life balance.
This position is located in Anchorage, Alaska. Our office is in Northeast Anchorage (1835 Bragaw St Ste 350). It is near Costco, East High School, various restaurants, and a coffee shop. Parking is readily available at the building.
Our team consists of 18 assessors, 3 supervisors, and currently 2 support staff who work closely and cooperatively under the direction of the Assessment Unit Manager. Our working environment is supportive and collaborative, where we believe in helping each other succeed
This position offers a hybrid remote work agreement once a probationary period is completed.
The ideal candidate will possess some or all of the following position-specific competencies in addition to the minimum qualifications listed below:
To view the general description and example of duties for this job class, please go to the following link and search for Senior Services Technician: https://www.governmentjobs.com/careers/Alaska/classspecs.
High school graduation or equivalent:
Three years of clerical experience, including one year in public health, health care services, senior services, medical assistance programs, health education, nursing, medical social work, health services administration, or a closely related field.
Substitution: College education from an accredited college with a course emphasis in social services or a related field may substitute for the required experience.
Please read the information below carefully. This applies to your application submission.
To verify education is being used to meet and/or support the required minimum qualifications/competencies, you must fill in the Education section of the application If you have not obtained a degree, please indicate the number of units completed Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts) Transcripts can be attached at the time of application or provided at the time of interview; if not, transcripts will be required before employment.
If education is completed in a foreign college or university, it may be used to meet the above requirements, if applicable. If utilizing this education, you must show that the education credentials have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying. The omission of the required documentation listed will result in an incomplete application, and you will not receive further consideration.
When using work experience not documented in your application, please provide the employer's name, job title, employment dates, and whether you worked full-time or part-time. Applications will be reviewed to determine if the responses are supported and if minimum qualifications are met. Work experience needed to meet the minimum qualifications must be documented in the application. If the application does not support minimum qualifications, the applicant may not advance to the interview and selection phase of the recruitment. A resume will not be used to determine that minimum qualifications have been met for the position you are applying for.
If you have currently or previously been appointed to a flexibly staffed position, please ensure your work experience within a flexibly staffed position indicates the actual dates employed at each level. Ensure your time and any subsequent flex promotion(s) are documented as a separate position. This is required as minimum qualifications require experience at a particular level in which the lower level may not be considered. If this information is not accurately reflected in your application, this may cause the processing of your application for consideration to be delayed.
NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.
The State of Alaska does not provide VISA Employer sponsorships.
This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.
You can ONLY apply for this position through the Workplace Alaska website or via a hard copy application. If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or another database, you MUST use a Workplace Alaska online or hard-copy application to apply successfully. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska "How to Apply" webpage, found here: http://doa.alaska.gov/dop/workplace/help/.
Questions regarding the application process can be directed to the Workplace Alaska hotline at 800-587-0430 (toll-free) or (907) 465- 4095. If you choose to be contacted by email, please ensure that your email address is correct on your application and that your spam filter will permit emails from the 'governmentjobs.com' domain. For information on allowing emails from the 'governmentjobs.com' domain, visit the Lost Password Help page at: https://www.governmentjobs.com/OnlineApplication/User/ResetPassword.
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodations, auxiliary aids, or services, or alternative communication formats, please call 1-800-587-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal-opportunity employer.
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll-free) or (907) 465-4095 if you are in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov.
For assistance with applying for a password, please visit https://www.governmentjobs.com/OnlineApplication/User/ResetPassword.
For specific information in reference to the position, feel free to contact the hiring manager at:
Kimberlina Lopez/ Health Program Manager 3
Phone: (907) 764-0736
Email: kimberlina.lopez@alaska.gov
The State of Alaska is a public sector employer taking care of a variety of needs across the great state. As an employer the State of Alaska opens up opportunities for employees to live and work in a place unlike any other.
