Job Description

Paradigm, through our independent real estate development, construction and property management companies, delivers a full range of real estate services. Our goal at Paradigm is to create a workplace built on teamwork, respect, and authenticity. Empowering our employees to pursue the company mission, to utilize our hard work, integrity, intelligence and experience to deliver the highest level of value and satisfaction to our residents, investors, customers and employees. We encourage our teams to be the difference!

We are seeking a Senior Service Technician to join our service team. Our technicians are responsible for assessing and completing work orders for repairs and improvements. You will play a key role in helping us maintain and enhance the value of our apartment community in Arlington, VA.

What the Senior Service Technician will be doing:

• Coordinating and supervising daily assignments and activities of service staff.
• Completing maintenance service requests that include electrical, plumbing, HVAC and appliance repairs, as well as managing department service requests.
• Handling apartment turnover process and scheduled maintenance projects.
• Working on-call maintenance service rotation; weekend and weather-related work as needed; and responding to and rectifying property emergencies.
• Maintaining common areas, grounds and the interior and exterior of buildings.
• Supervising department and contracted staff and vendor relations; handling department inventory controls.
• Assisting Property Manager as needed, including department budget planning, property inspections and coordination of maintenance projects.

What the Senior Service Technician will need to succeed:

• 5+ years residential apartment maintenance and 2+ years staff supervisory experience.
• HVAC certification and experience.
• Strong communication, organizational and time management skills.
• Medium/heavy work requiring prolonged/repeated standing, walking, climbing, stooping, kneeling, crouching; lifting 100lbs max, with frequent lift/carry up to 50 lbs. Climb vertical ladders and work at heights of varying degrees. Able to work indoors and outdoors in all types of weather
• Access to property within 30 minutes for on-call maintenance service requests.
• Reliable transportation, valid driver’s license and auto insurance.

What we offer our Senior Service Technicians:

• Starting Pay range: $25+ per hour.
• Comprehensive Medical with multiple Dental and Vision options.
• Health Savings Account with employer contribution.
• 401(k) plan with employer match and generous vesting schedule.
• Paid Time Off leave, escalating with length of service.
• Recognition awards and employee referral bonuses.
• Housing rental discount and free on-site parking during work hours.
• In-house professional training and a ‘Promote from Within’ company culture.

Candidates will receive consideration for all positions without regard to race, color, religion, gender, national origin, age, familial, disability or veteran status, genetic information, or any other legally protected status.