Senior Service Technician (Mechanical)
Senior Service Technician (Mechanical)
Join our brand-new team and make a real impact at our top-tier picking solution site.
Industries - Leading the way in warehouse automation.
Secure Your Future with this Permanent full-time opportunity.
Rotating roster 24/7 distribution Centre.
An exceptional workplace culture paired with industry-leading training that sets a new benchmark for professional development
Vanderlande is the global market leader for future-proof logistic process automation at airports. The company is also a leading supplier of process automation solutions for warehouses and in the parcel market.
Established in 1949, Vanderlande has more than 10,000 employees, all committed to moving its customers’ businesses forward at diverse locations on every continent. With a consistently increasing turnover of 1.8 billion euros, it has established a global reputation over the past seven decades as a highly reliable partner for future-proof logistic process automation.
Your Position:
In this role, you will be working on technical and support activities within our Automated Case Picking solution, covering everything from electrical and mechanical systems to instrumentation and warehouse control systems. Your main goal will be to boost asset performance by organizing modifications, performing corrective maintenance, and making performance improvements to Vanderlande equipment and assets.
You will be the go-to-person for more complex technical issues, acting as the first responder. Reporting to the Shift Leader, you will offer expert advice on system performance and help create a culture of continuous improvement within the shift teams. You will also play a key role in developing the technical skills of our site teams to meet service goals.
Additionally, you'll take the lead during system outages, ensuring clear and timely communication with both internal and external stakeholders.
Your Responsibilities:
Diagnose and fix complex technical issues to keep systems running smoothly.
Perform routine maintenance and repairs to ensure equipment operates efficiently and safely.
Provide excellent service by quickly resolving technical issues.Keep an eye on system performance and make improvements to boost efficiency and reliability.
Stay updated with new technologies and find ways to improve service delivery.
Help develop and implement plans to enhance service delivery and support the distribution centre’s goals.
Lead training sessions to boost the technical skills of the service team.
Encourage open communication and teamwork.
Initiatives to boost system performance and efficiency.
Coach and mentor junior technicians.
Work with internal teams on maintenance and performance issues.
Lead technical outages and resolve issues to maintain system performance.
Improve maintenance plans and deliver analysis to avoid service delays.
Recommend and implement continuous improvement projects.
Optimise service delivery and advise on system maintainability.
About You
This role is ideal for an individual who strives to add value, cultivate a collaborative approach to service delivery and has a passion for continuous improvement.
A degree, diploma, or certificate in mechanical engineering and/or electrical engineering, or a related technical field is preferred.
Proficiency in using CMMS/WMS/WCS and other industry-related software.
Experience of supporting automated systems with a good level of electro-mechanical skills.
Mechanical fault-finding and fault-rectification skills, including the replacement and configuration of various field devices (inverters, sensors, scanners etc.) and fault-rectification skills mechanically (gearboxes / bearings / sprockets / drives etc.).A customer-oriented approach to minimise disruptions during service activities in Operational environments and ensure client satisfaction.
Strong analytical capabilities to interpret data, control system reports, and diagnostics for efficient asset/equipment management.
Demonstrated leadership abilities, including experience in supervising service teams within similar environments.
Exceptional communication skills, both written and verbal, to interact with team members and senior management combined with a willingness and ability to provide guidance and mentorship to other service team members, fostering their growth and development.
What we offer
A competitive remuneration package will be offered to someone who is a team player with a positive, energetic attitude and work ethic as well as the ability to think outside the square. We offer unlimited career growth and development within the regional and global organisation.
In a world of technology, Vanderlande believes in people – its employees make the difference in everything the company does.
To apply for this unique and exciting opportunity, submit your resume.
If you have any questions about the role, feel free to reach out to Nada Vidakovic at Nada.Vidakovic@vanderlande.com
Diversity & Inclusion
Vanderlande is an equal opportunity/affirmative action employer. Qualified applicants will be considered without regards to race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
ID checks will be performed to verify work entitlements in Australia.
Vanderlande is a market-leading, global partner for future-proof logistic process automation in the warehousing, airports and parcel sectors. Its extensive portfolio of integrated solutions – innovative systems, intelligent software and life-cycle services – results in the realisation of fast, reliable and efficient automation technology.
The company focuses on the optimisation of its customers’ business processes and competitive positions. Through close cooperation, it strives for the improvement of their operational activities and the expansion of their logistical achievements.
Established in 1949, Vanderlande has more than 11,000 employees and a turnover of 2.3 billion euros.
Toyota Industries Corporation (TICO) acquired Vanderlande in 2017 to cement its global leading position within material handling. It aims to achieve this by increasing its presence in all integrated and automated projects, and capitalising on the synergies between the organisations and the added value they offer to the market.
TICO therefore launched the Toyota Automated Logistics Group (TALG), which consists of Toyota L&F, Bastian Solutions, Vanderlande and viastore. TALG is a global partner for integrated logistic process automation, with its group companies collaborating under the guiding principle: for every challenge, a reliable solution.
In May 2025, Vanderlande completed the acquisition of Siemens Logistics' operations outside the USA and in doing so welcomed more than 2,000 new employees. The acquisition supports the company’s strategic ambition to accelerate its growth in automated logistics, particularly strengthening its capacity to deliver baggage, cargo and digital airport solutions.
