Job Description

Senior Sentence Management Operations Officer - Clerk Grade 5/6
Corrective Services NSW
Silverwater Correctional Complex

Location: Silverwater Correctional Complex

Employment typeTemporary Appointment up to 12 months
Salary: $99,938 - $110,271 pa + Leave Loading + Superannuation
Shift Times:Must be able to undertake shift work – The unit operates 5 days a week on a 28-day roster. Shifts as follows: A watch – 7am-3pm, A watch – 10am-6pm, D watch – 11:00am-7:00pm, C watch 2pm-10pm

Your Role:

The Senior Sentence Management Operations Officer performs administration and records management functions and services that pertain to the detention and release of inmates, either as part of a team or individually.

The role performs core processing work within a Sentence Management Operations business unit, which may include liaison with external and internal stakeholders, data integrity checking/entry and ensuring all custodial and non-custodial court orders are recorded accurately on the CSNSW database.

These positions are front line positions and are essential in ensuring CSNSW meets the required obligations to legally detain and release offenders in line with NSW and Federal legislation.

What you’ll do:

• Deliver high-quality services independently or within a team to meet business needs and comply with legislation, policies, and procedures.
• Respond to enquiries promptly and professionally, escalating issues where required.
• Apply administrative systems and processes to maintain accurate, secure, and accessible information.
• Maintain and improve office systems and procedures to enhance efficiency, cost-effectiveness, and service delivery.
• Collect and compile information to support reporting, performance requirements, and management needs.
• Liaise with internal and external stakeholders to provide advice on sentence administration processes and procedures.

Qualifications Required:

• Current NSW Driver Licence and preparedness to drive a vehicle while performing the role.

Experience Required:

• Self-motivated, multitask skills and robust communication
• Strong technical skills which will help plan and prioritise work to achieve positive outcomes for the team

• a true team player with the ability to work well under pressure whilst providing support and supervision to your team in a high-volume work environment

• Proficiency in Microsoft Office applications (Excel, Word, Outlook)
• Experience working in structured environments where compliance and accurate record keeping are essential

• Knowledge of NSW Justice system and/or relevant qualifications are highly desirable

Please click here to review the role description

To apply directly via the DCJ Careers site click here Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply, you do not need to meet every desired requirement for us to want to talk to you.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply, you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career

• Flexible, autonomous work environment

• Competitive pay and conditions

• Training and development opportunities to build and maintain capabilities

• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the key accountabilities and focus capabilities of this role as specified in the role description (please refer to the Role Description so that you can address the highlighted capabilities) as well as an up-to-date resume (maximum 5 pages).

You must be able to answer the two pre screening questions outlined below. We are looking for you to demonstrate your competency in addressing the focus capabilities.

1. Please provide examples of your supervisory skills and team management skills in a changing work environment, where strict deadlines and high work volume cannot be compromised.
   
2. Outline your understanding and knowledge of the NSW criminal justice system.

Applications close Sunday the 19th of July at 11:59pm AEST

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the Hiring Manager Angie Rodriguez – Regional Manager (Silverwater) via angie.rodriguez@correctiveservices.nsw.gov.au or 0418 778 016

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best, please contact Rachel Urquhart-Secord via email at rachel.urquhartsecord@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visitInclusion and diversity on the DCJ website

Other Information

A Talent Pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months. Priority will be given to filling the role at Silverwater.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

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