<h2 data-section-id="g7b3f7" data-start="93" data-end="121">Duties & Responsibilities</h2>
<ul data-start="122" data-end="1351">
<li data-section-id="1uinw7v" data-start="122" data-end="194">Supervise and lead a team of security officers during assigned shifts.</li>
<li data-section-id="zg4v60" data-start="195" data-end="277">Ensure the safety and security of customers, staff, tenants, and company assets.</li>
<li data-section-id="1ytx5xc" data-start="278" data-end="337">Monitor CCTV systems, alarms, and access control systems.</li>
<li data-section-id="1mnb9p" data-start="338" data-end="423">Conduct regular patrols of retail premises, entrances, exits, and restricted areas.</li>
<li data-section-id="jy5lpw" data-start="424" data-end="517">Handle security incidents, emergencies, disputes, and suspicious activities professionally.</li>
<li data-section-id="mp1oos" data-start="518" data-end="613">Investigate theft, shoplifting, accidents, or security breaches and prepare incident reports.</li>
<li data-section-id="1ae699m" data-start="614" data-end="698">Assist in crowd control during sales events, promotions, and peak operating hours.</li>
<li data-section-id="8ey86" data-start="699" data-end="786">Train and guide junior security officers on security procedures and company policies.</li>
<li data-section-id="1lllj70" data-start="787" data-end="881">Ensure all officers comply with standard operating procedures (SOPs) and safety regulations.</li>
<li data-section-id="wm69is" data-start="882" data-end="980">Coordinate with store management, mall management, police, and emergency services when required.</li>
<li data-section-id="td25ww" data-start="981" data-end="1047">Perform opening and closing security checks of the retail store.</li>
<li data-section-id="121qie0" data-start="1048" data-end="1127">Maintain records of daily occurrences, visitor logs, and security activities.</li>
<li data-section-id="x0w31q" data-start="1128" data-end="1198">Conduct fire safety inspections and emergency evacuation procedures.</li>
<li data-section-id="14r6yha" data-start="1199" data-end="1268">Respond quickly to alarms, medical emergencies, and fire incidents.</li>
<li data-section-id="18hnj83" data-start="1269" data-end="1351">Provide excellent customer service while maintaining a strong security presence.</li>
</ul>
<h2 data-section-id="n71fhs" data-start="1353" data-end="1366">Key Skills</h2>
<ul data-start="1367" data-end="1587">
<li data-section-id="1qo0jgi" data-start="1367" data-end="1400">Leadership and team supervision</li>
<li data-section-id="1a84ve1" data-start="1401" data-end="1450">Strong observation and incident handling skills</li>
<li data-section-id="viffau" data-start="1451" data-end="1490">Good communication and report writing</li>
<li data-section-id="h9hxp6" data-start="1491" data-end="1531">Knowledge of CCTV and security systems</li>
<li data-section-id="j32pg3" data-start="1532" data-end="1587">Ability to work under pressure and handle emergencies</li>
</ul>
G4S is a leading security and facility services company that provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions that allow clients to focus on their core business. Through a global workforce of approximately 800,000 people, we leverage best practices in communities all over the world. With revenues at approximately $20 billion, we are supported by efficient processes and systems that can only come with scale to help deliver our promise locally: keeping people safe so our communities can thrive. For more information on G4S, visit www.g4s.com.
