Job Description

About Contour

Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.

As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.

What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!

About the Role

We are looking for a skilled and motivatedSecurity Engineerto join our team. In this role, you will be a key point of contact for IT administration and security operations across the business, helping to ensure our systems, tools, and people are well-supported, secure, and aligned with industry best practices. You will work closely with internal teams to deliver hands-on technical support, drive security initiatives, and contribute to a culture of IT and security awareness.

Key Responsibilities

Core Duties

• Configure, manage, andmaintainsecurity and IT tooling, ensuring platforms are optimally set up and kept up to date.

• Develop and deliver training and guidance to internal teams on IT and security tools, helping to build organisation-wide capability and awareness.

• Provide day-to-day IT administration support across the business, ensuring systems and services run efficiently and reliably.

• Implement and champion best-practice IT and security approaches, contributing to the continuous improvement of our security posture.

Secondary Responsibilities

• Providetimelyincident support and escalation, triaging IT and security issues and coordinating resolution with theappropriate teams

• Escalate IT issues internally in a clear and structured manner, ensuring the right stakeholders are engaged at the right time.

• Support internal and external compliance auditing activities, helping to prepare evidence, documentation, and responses asrequired

• Contribute to reporting requirements, producing clear andaccuratedata on IT and security activities, incidents, and performance metrics.

• Collaborate with business units to support and advance their IT and security initiatives, acting as a trusted technical partner.

Essential Skills & Experience

• CrowdStrike-Deep, hands-on experience with

• Endpoint Detection & Response (EDR / Falcon Prevent + Insight)

• Vulnerability Management (Falcon Spotlight)

• Exposure Management

• Cloud Security Posture Management (Falcon Horizon / CSPM)

• Ability to configure, manage, integrate, and troubleshoot the full platform-not just administer it

• Cloudflare-Proven, hands-on experience with

• Administration, configuration, and integration experience

• Able to architect and troubleshoot beyond basic setup

• Proven experience developing and delivering training programmes on security tools and practices to both technical and non-technical audiences.

• One or more professional IT or security certifications (e.g. CompTIA Security+, CISSP, CEH, CISM, or equivalent).

• Strong communicationskills, with the ability to explain technical concepts clearly to a range of stakeholders.

• A proactive, problem-solving mindset with a keen eye for detail and a commitment to continuous improvement.

Desirable Skills & Experience

• CrowdStrike certification (e.g. CCFA, CCFH,CCSEor equivalent CrowdStrike-issued credential) — stronglyadvantageous

• Experience administering Microsoft 365, including user management, security configurations, and productivity tooling.

• A bachelor's ormaster's degree in Information Technology, Networking, Cyber Security, or a related discipline.

• Familiarity with compliance frameworks such as ISO 27001, SOC 2, NIST, or similar.

What We Offer

• A collaborative and supportive team environment.

• Opportunities for professional development and certification support.

• The chance to make a meaningful impact on IT and security across a growing organisation.

Exciting Benefits we offer:

• Market-leading Salary

• Medical Coverage – Self & Dependents

• Parents Medical Coverage

• Provident Fund

• Employee Performance-based bonuses

• Home Internet Subsidy

• Conveyance Allowance

• Profit Sharing Plan [Tenured Employees Only]

• Life Benefit

• Child Care Facility

• Company Provided Lunch/Dinner

• Professional Development Budget

• Recreational area for in-house games

• Sporadic On-shore training opportunities

• Friendly work environment

• Leave Encashment

Disclaimer: At Contour, we attribute our success to the unique contributions of our diverse staff. We’re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we’ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.

In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.