Job Description

Senior Secure Access Engineer – Network Products

Salary: From £60,000+ (depending on exp.) Plus 10% yearly bonus and benefits

Contract type: Permanent

Shift pattern: Full-time – 37.5 hours per week

Location : Salford (M50 3SP), Staines (TW18 3DZ), Leeds (LS5 3BF), London (EC2R 7HJ), Brighton (BN1 4FY)

Hybrid Working: 2 Days in office

We make health happen

At Bupa, we’re passionate about technology. With colleagues, customers, patients and residents in mind you’ll have the opportunity to work on innovative projects and make a real impact on their lives.

Right from the start you’ll become part of our digital strategy, joining us on our journey and developing yourself along the way.

Role Overview

The Senior Secure Access Engineer role will be responsible for the design, implementation, administration, and continuous improvement of Bupa's Cisco Identity Services Engine (ISE) platform and associated Network Access Control (NAC) services.

The role will ensure the availability, performance, security, and ongoing enhancement of the Cisco ISE estate, supporting secure access to wired, wireless, and remote network services across the organisation. Working within the IP&P Product stack, the engineer will be responsible for developing and maintaining authentication, authorisation, profiling, posture assessment, and network segmentation policies while ensuring alignment with Bupa's security standards and Zero Trust principles.

The successful candidate will act as a subject matter expert for Cisco ISE, providing technical leadership, operational support, service improvement, and project delivery capabilities, whilst maintaining comprehensive documentation and demonstrating measurable service enhancements.

How you'll help us make health happen

• Design, implement, configure, and support Cisco ISE infrastructure and associated Network Access Control (NAC) services.
• Develop and maintain authentication, authorisation and accounting (AAA) services using RADIUS and TACACS+.
• Design, implement and manage 802.1X authentication solutions across wired, wireless and remote access environments.
• Create, maintain and optimise Cisco ISE policy sets, authorisation rules, endpoint groups, profiling policies and posture policies.
• Implement and manage device profiling, posture assessment and compliance validation to ensure only authorised and compliant devices gain network access.
• Design and maintain network segmentation policies using VLAN assignments, downloadable ACLs, Security Group Tags (SGTs) and TrustSec capabilities.
• Support guest access services, self-registration portals and third-party onboarding workflows within Cisco ISE.
• Monitor and maintain the health, performance, resilience and capacity of the Cisco ISE platform, ensuring timely patching, upgrades and lifecycle management.
• Troubleshoot complex authentication, authorisation and network access issues, working closely with Network, EUC, Security and Infrastructure teams to restore service.
• Maintain technical documentation, operational procedures, support runbooks and service introduction artefacts for Cisco ISE services.
• Lead testing, validation and deployment activities for Cisco ISE enhancements, upgrades and new network integrations.
• Collaborate with product managers, architects and engineering teams to deliver Cisco ISE roadmap initiatives and continuous service improvements.
• Work with business stakeholders to understand network access requirements and translate them into scalable and secure policy models.
• Continuously review emerging capabilities and industry best practices to enhance security, operational efficiency and user experience.

Key Skills / Qualifications Needed For This Role

• Proven experience designing, implementing and supporting Cisco Identity Services Engine (ISE) within a large enterprise environment.
• Strong understanding of Network Access Control (NAC), Zero Trust principles and identity-based access management.
• Hands-on experience with: Cisco ISE Administration 802.1X Authentication RADIUS and TACACS+ Device Profiling Posture Assessment Guest Access Services Certificate-based Authentication Endpoint Compliance Enforcement
• Strong networking background with experience across: Routing and Switching LAN/WAN technologies Wireless Networking VLANs Network Segmentation DNS, DHCP and Active Directory integration
• Experience integrating Cisco ISE with technologies such as: Microsoft Active Directory Entra ID PKI / Certificate Services Cisco Catalyst Centre SIEM Platforms MDM/UEM Platforms Cisco Duo
• Experience supporting both BAU operations and project-based delivery within complex enterprise environments.
• Strong troubleshooting and root-cause analysis skills across authentication, network connectivity and endpoint access issues.
• Experience working within Agile product teams and contributing to sprint-based delivery models.
• Ability to produce and maintain high-quality technical documentation, standards, operational procedures and support models.
• Excellent stakeholder management and communication skills, with the ability to engage effectively with technical and non-technical audiences.
• Experience with scripting and automation technologies (PowerShell, Python, REST APIs) would be advantageous.
• The following would be considered beneficial:
• Cisco Certified Network Professional (CCNP)
• Cisco Certified Specialist Security Certifications
• Cisco ISE Administration Experience
• Cisco SDAccess
• Microsoft Entra ID
• PKI Infrastructure
• Zero Trust Architecture
• Network Segmentation Technologies
• Cloud Platforms (Azure, AWS, GCP)

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• 25 days holiday, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Onsite gyms or local discounts where no onsite gym available
• Various other benefits and online discounts

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Time Type:

Full time

Job Area:

IT

Locations:

Angel Court, London, Bupa Place, Kirkstall Forge, Staines - Willow House, Victory House, Brighton