Job Description

Senior Scrum Master

Who We Are
NORRIQ is an international organization headquartered in Denmark and Belgium, comprising over 350 consultants dedicated to driving business transformation through innovative technology.

Our expanding Financial Services (FS) practice includes a team of 100+ specialists committed to helping banks and financial institutions adapt to evolving client demands, adopt cutting-edge technologies, and navigate complex regulatory environments.

At NORRIQ, we believe our people are our greatest asset. We cultivate a culture of innovation, growth, and excellence, offering tailored training, opportunities for advancement, and a strong sense of community. Join us on this remarkable journey and become a valued member of the NORRIQ family—connected for life!

Your Role

As a Scrum Master, you will lead Agile projects, making sure the team understands and uses Scrum principles to achieve the best results. You will support productivity, teamwork, and self-organization. Additionally, you will coach the team, stakeholders, and business lines, encouraging good collaboration and improving practices that slow progress.

Key Responsibilities

Project Follow-up

· Facilitate Scrum ceremonies (Daily Stand-ups, Sprint Reviews, Sprint Planning, Retrospectives) and other key meetings.

· Schedule and track the critical steps of the Agile methodology to ensure adherence to the framework.

· Guarantee smooth execution of Scrum methodology and guide the Project Team in overcoming challenges.

· Provide assistance and support to the Product Owner for managing the Product Backlog effectively.

· Facilitate communication between cross-functional teams or departments

· Assist the team in delivering key artifacts, such as the Definition of Done (DoD), Sprint Backlog, and Increment.

· Track team capacity and velocity metrics to optimize planning and monitor progress.

Project Methodology and Coaching

· Coach and challenge the Project Team to embrace Agile values and principles.

· Guide the team to self-organize and overcome difficulties, removing barriers to their effectiveness.

· Act as a Scrum ambassador within the company, promoting Agile best practices and principles.

· Protect the team from unnecessary distractions, fostering an environment focused on delivering results.

· Provide regular reports to senior management on the deployment and effectiveness of the Scrum methodology.

· Support stakeholders and business lines, clarifying helpful interactions with the Scrum Team and minimizing unproductive involvement.

Risk & Issue Management

· Identify, manage, and mitigate risks and issues impacting the project or team performance.

· Proactively address team conflicts and ensure alignment with project goals.

Your Profile

Experience:

• Minimum of 5 years of relevant experience as scrum master, preferably more than 7 years.

Mandatory Technical Skills:

• Proficiency with Agile tools such as Jira for reporting and follow-up.

• Understanding of automated unit testing, functional testing, and continuous integration tools.

• Strong knowledge of software development and project management methodologies.

Preferred Technical Skills:

• Familiarity with IT processes and their integration into Agile workflows.

Business Experience:

• Expert knowledge of Agile methodologies and techniques, including Scrum and Kanban.

Soft skills

· Strong communication skills, with the ability to clearly articulate ideas and facilitate discussions across diverse teams.

· Strong leadership skills, motivating and supporting teams to reach their goals while encouraging self-organization.

· Experience in resolving conflicts and handling challenges positively.

Certifications: Scrum Master certification(e.g., CSM, PSM) is mandatory

Education: Master’s degree in Information Technology, Engineering or Economics.

Languages: Fluency in English, and Dutch or French, with at least passive knowledge of the other.

Why Join NORRIQ Financial Services

• Be part of a fast-growing, international organization with a unique and people-centered culture.

• Enjoy a highly competitive compensation package, including a company car, iPhone, health insurance, Ambucare, and additional allowances.

• Access extensive training programs in Belgium and Denmark, focusing on both technical expertise and soft skills.

• Work with a dynamic and diverse team of experienced professionals and young talent in a collaborative environment within the financial services sector.

Join NORRIQ to elevate your career, contribute to transformative projects, and make a lasting impact in the financial services industry!