EXL

Senior Scrum Master

EXL  •  Mexico (Onsite)  •  4 hours ago
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Job Description

Role Summary:

Lead a cross-functional pod to deliver high-impact digital products with predictable cadence, quality, and business value.

Key Responsibilities:

  • Facilitate agile ceremonies: sprint planning, daily stand-ups, reviews, retrospectives.
  • Drive sprint execution, dependency management, and risk mitigation.
  • Partner with Product Owner and engineering leads to maintain a healthy, prioritized backlog.
  • Track and improve delivery metrics (lead time, throughput, predictability).
  • Remove blockers and foster ownership, accountability, and continuous improvement.
  • Coordinate with architecture, operations, security, and governance functions.

AI Skills for This Role:

  • Use AI tools to accelerate planning artifacts, action tracking, and delivery reporting.
  • Use AI for meeting summarization, risk pattern detection, and follow-up generation.
  • Apply responsible AI usage standards across the pod.
  • Validate AI-generated outputs before team adoption.

Design and develop application solutions, Optimize application performance and functionality, Ensure applications meet user and business requirements, Provide technical support for applications, Collaborate with stakeholders to address application needs. Bachelor's/Master's in Engineering 2-5 years

EXL

About EXL

Choosing a digital partner is about more than capabilities — it’s about collaboration and character.

Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments.

At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.

Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale.

Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact.

We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition.

At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward.

For more information, visit www.exlservice.com.

Industry
Consulting & Advisory
Company Size
10,000+ employees
Headquarters
New York, NY
Year Founded
Unknown
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