Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve.
Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals
Hims & Hers is seeking a Senior Scientist, Regulatory & Clinical Operations to join our growing laboratory organization. This individual contributor will report to the Director of R&D and serve as the clinical coordinator for our FDA-regulated study, working directly with our contracted CRO to own execution of the study from kickoff through completion.
The ideal candidate is comfortable operating at the intersection of bench science and clinical study execution, translates regulatory rigor into practical day-to-day decisions, and thrives working independently in a fast-moving environment.
This is an on-site laboratory role based in Central New Jersey.
Clinical Study Coordination
Serve as the primary clinical coordinator and point of contact for the FDA-regulated studies, working directly with the contracted CRO
Own day-to-day execution of the study once it kicks off, including site coordination and protocol adherence in accordance with GCP requirements
Coordinate sample logistics with the CRO, including shipment documentation, tracking, and resolution of sample-related issues (e.g., missing samples, shipment discrepancies)
Coordinate with the CRO on study timelines, data collection, protocol deviations, and reporting
Perform root cause analysis and support Corrective and Preventive Action (CAPA) activities for study-related deviations
Develop and review study protocols, ensuring scientific rigor and compliance with design control and applicable regulatory requirements
Coordinate human subjects protection activities, including IRB submissions and approvals and informed consent documentation
Identify technical and regulatory risks and proactively develop mitigation strategies to maintain study timelines and compliance
Track and manage study documentation, including case report forms and monitoring visit findings
Assay and Study Execution
Perform hands-on assay execution and testing in direct support of the regulated study
Support design of statistically robust validation strategies (e.g., precision, linearity, method comparison, LoB/LoD/LoQ, interference, stability) aligned with CLSI guidelines and regulatory expectations
Support sample processing and testing per study protocol using automated chemistry and immunoassay platforms (Roche Cobas or equivalent) and LC-MS/MS (SCIEX 4500MD or equivalent) instrumentation
Evaluate performance characteristics of venous as well as capillary specimens collected via at-home devices such as Tasso and YourBio Health
Troubleshoot study-related assay and technical issues in collaboration with the CRO and internal team
Quality and Regulatory Collaboration
Partner with the Quality team to ensure study designs and documentation meet FDA, CAP, and CLIA requirements
Monitor study data for accuracy and integrity throughout the study lifecycle
Support laboratory inspection readiness and audit preparation activities related to the regulated study
Author and review technical reports and validation documentation suitable for regulatory submission
Develop and deliver data-driven presentations and study updates for internal leadership and external stakeholders
Collaborate with Clinical Laboratory Operations during study transfer and implementation
Serve as interim lab manager as needed, overseeing day-to-day lab operations
PhD in Clinical Chemistry, Biochemistry, Analytical Chemistry, Molecular Biology, or related field with 4+ years; OR Master’s degree with 7+ years; OR Bachelor’s degree with 10+ years of relevant bench experience in a diagnostic or clinical laboratory setting
Demonstrated experience coordinating clinical or regulated studies, ideally in partnership with a CRO
Experience supporting FDA-regulated studies (e.g. 510(k), De Novo, or PMA pathways)
Hands-on experience across assay development and execution lifecycle
Experience with venous and/or capillary blood-based specimen types and other biological matrices
Ability to reconcile clinical sample data across tracking and laboratory systems
Strong project management and organizational skills, with proven ability to manage study timelines and cross-functional coordination
Ability to perform basic statistical analysis to support interpretation of study data
Working knowledge of Quality Management Systems (QMS) and design control processes (e.g., FDA QSR, ISO 13485)
Excellent cross-functional communication skills, with proven ability to present complex study data clearly to both technical and non-technical stakeholders
Proven ability to work independently and drive study execution from kickoff to completion
Experience validating capillary microsampling devices (e.g., Tasso, TAP) for regulated studies
Experience with at-home or point-of-care diagnostic testing programs
Experience with dried blood spot (DBS) workflows and stability characterization
Experience with statistical analysis software (e.g., JMP, Analyse-It)
Experience with clinical data management and monitoring processes
Familiarity with patient safety monitoring and adverse event reporting requirements for human subjects research
Familiarity with emerging biomarker categories relevant to metabolic health, longevity, and consumer wellness testing
Hands-on familiarity with AI/ML tools (e.g., Python, Copilot Studio) for process improvement or data workflows
Competitive salary & equity compensation for full-time roles
Unlimited PTO, company holidays, and quarterly mental health days
Comprehensive health benefits including medical, dental & vision, and parental leave
Employee Stock Purchase Program (ESPP)
401k benefits with employer matching contribution
Offsite team retreats
We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match.
Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.
To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement
Hims & Hers Health, Inc. (better known as Hims & Hers) is a multi-specialty telehealth platform building a virtual front door to the healthcare system. We connect consumers to licensed healthcare professionals, enabling people to access high-quality medical care—from wherever is most convenient—for numerous conditions related to sexual health, hair care, mental health, skincare, primary care, and more.
With products and services available across all 50 states and Washington, D.C., Hims & Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life. That’s why we’re building a future where nothing stands in the way of harnessing this power. We normalize health & wellness challenges—and innovate on their solutions—to make feeling happy and healthy easy to achieve. No two people are the same, so we provide access to personalized care designed for results. At our core, our mission is deeply personal—because we too are customers.
In January 2021, the company was listed on the NYSE and is traded under the ticker symbol “HIMS”. To learn more about our brand and offerings, you can visit hims.com and forhers.com.
