Who is USP?
The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world’s leading health and science experts to develop rigorous quality standards for medicines, dietary supplements, and food ingredients. At USP, we believe that scientific excellence is driven by a commitment to fairness, integrity, and global collaboration. This belief is embedded in our core value of Passion for Quality and is demonstrated through the contributions of more than 1,300 professionals across twenty global locations, working to strengthen the supply of safe, high-quality medicines worldwide.
At USP, we value inclusive scientific collaboration and recognize that attracting diverse expertise strengthens our ability to develop trusted public health standards. We foster an organizational culture that supports equitable access to mentorship, professional development, and leadership opportunities. Our partnerships, standards, and research reflect our belief that ensuring broad participation in scientific leadership results in stronger, more impactful outcomes for global health.
USP is proud to be an equal employment opportunity employer (EEOE) and is committed to ensuring fair, merit-based selection processes that enable the best scientific minds—regardless of background—to contribute to advancing public health solutions worldwide. We provide reasonable accommodations to individuals with disabilities and uphold policies that create an inclusive and collaborative work environment.
Brief Job Overview
The Healthcare Quality & Safety (HQS) Compounding team is seeking a highly organized, detail oriented temporary specialist to support technical queries related to USP General Chapters <795>, <797>, <800> and compounded preparation monographs. This role will address stakeholder inquiries, identifying emerging themes of interest for educational webinars, maintain high quality public facing FAQs that support consistent understanding of USP compounding standards, and feed into AI tools to improve stakeholder experience.
This role is a remote CONTRACT for 3 months, governed by contractor's policies and option to receive contractor's benefits.
How will YOU create impact here at USP?
As part of our mission to advance scientific rigor and public health standards, you will play a vital role in increasing global access to high-quality medicines through public standards and related programs. USP prioritizes scientific integrity, regulatory excellence, and evidence-based decision-making to ensure health systems worldwide can rely on strong, tested, and globally relevant quality standards.
Additionally, USP’s People and Culture division, in partnership with the Equity Office, invests in leadership and workforce development to equip all employees with the skills to create high-performing, inclusive teams. This includes training in equitable management practices and tools to promote engaged, collaborative, and results-driven work environments.
The Technical Support Specialist - Compounding Queries has the following responsibilities:
The ideal candidate will have strong communication skills, experience synthesizing technical compounding information, and deep expertise in USP compounding standards and compounding monographs.
1. Technical query responses:
· Respond to questions received in the USP customer email boxes related to USP compounding standards.
· Draft clear, accurate responses using established guidance, HQS resources, and subject matter expert input aligned with program messaging.
· Identify common or emerging topics suitable for stakeholder capability building activities.
· From the queries, facilitate updates to public facing FAQs for USP <795>, <797>, <800> and compounded preparation monographs, ensuring accuracy, clarity, and alignment with the official standards.
· Shape AI modules that address technical standards-based queries helping to refine answers and improve system capabilities.
2. Perform review, consolidation, and preparation of materials in support of the Compounding Documentary Standards Scientist.
Who is USP Looking For?
The successful candidate will have a demonstrated understanding of our mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with stakeholders, along with the following competencies and experience:
· Compounding pharmacist or pharmacy technician, with a degree in pharmacy (PharmD).
· Strong proficiency in USP compounding standards, <795>, <797>, <800> as well as compounded preparation monographs.
· Strong written communication skills, with demonstrated ability to translate technical concepts into clear messages.
Supervisory Responsibilities
None, this is an individual contributor role.
Compensation
Contractor Hourly Range: USD $70.44 – $91.81 per hour.
US Pharmacopeia (USP) is an independent, scientific nonprofit organization that has focused on building trust in the supply of safe, quality medicines since 1820. We are a public health organization that uses rigorous science and public quality standards setting to protect patient safety and improve global health.
We are committed to building public trust and confidence in drug therapies to enable people to live longer and healthier, and also work to building trust in dietary supplements and food ingredients. Currently, we are working to strengthen the global supply chain so that the medicines people rely on are available when needed and work as expected.
Our Volunteers
USP standards are in a continuous process of review and revision based upon new evidence, emerging public health concerns, and public requests for revision. Input from our volunteers, through our Council of Experts and Expert Committees and Panels, is crucial for maintaining our standards and preserving public trust.
Our Governing Bodies
The USP Convention helps guide our areas of impact – nearly 500 Member Organizations from around the world contribute valuable perspectives, experiences, and expertise from across healthcare and science. In addition to collaborating on critical healthcare and science matters, every five years, Convention Members adopt USP Resolutions and elect USP’s Board of Trustees and the Council of Experts who lead USP’s standards-setting Expert Committees.
Visit www.usp.org to learn more.
