Job Description

PositionSeniorSAP Support Consultant (UK Payroll)

Location Europe (fully remote)

Candidateslocatedoutside of the UK are welcome toapply butneed tobe able toprovidesupportduringUK business hours and working days.

Our story

Strada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, andfinancial managementsolutions to organisations globally.

With a team of more than 8,000 experts and over 30 years ofexpertise, Strada blends leading-edge technology with human ingenuity to help businesses across the globe design and deliver at scale. Supporting over 1,400 customers in 33 countries, Strada partners with customers at every stage of their journey, to help drive their vision forward.

It’swhywe’reso driven to connect passion with purpose. Our team’s experience in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Strada is the perfect place to put your passion to work.

To learn more about us, visit stradaglobal.com

The Opportunity

This isan opportunity for an experienced SAP HCM Payroll Support Consultant to join a leading, internationally focussed business in global payroll and human capital management, who are an SAP Gold Partner. Sitting within our UK and IrelandSupport Services teamas part oftheSAP Professional Servicespractice, you will provide critical AMS support toourvalued payroll customersin the UK and Ireland

KeyResponsibilities

• Provideapplication supportto payroll customersthrough advice, guidance, andappropriate technicalactivities.

• Manageincidents, requests and changes from external customers using the ServiceNow toolina timelyandaccuratemanner, using ITIL principles.

• Providefunctional analysis and guidanceon UKI payroll processingqueries.

• Act as the lead forthe UKIPayrollAMS team,acting as a mentor to junior colleagues, chairing the daily standupcalland working alongside the management team to advise on planning and knowledge transfer activities.

• Act as a Single Point of Contact (SPOC) for one or more customers, to provide a key point of contact with in-depth knowledge of their setup and payroll processing cycles.

• Ensureclientdocumentationis updated to reflect changesmade to their systems.

• Managechange requests (typically less than 20 days)from requirements gathering to estimation, unit testing and deployment, todeliver high quality solutionswhich meetour customers’business requirements.

• Provideupdateson status and progress to theSAP Support Lead via daily standup callsto flag blockers and share information with the wider team.

• Join customer facing issues calls to provide updates on incidents logged with the team.

• Use analytical skills toidentifyand resolvedefects,ensuringthe customerishappy with theresolutionprovided

• Resolve complex defects related toovertime, social security calculation, legal reporting, allowances, sickness, taxes, posting, payslips, RTIand otherUKspecific payrollareas

• Work according toStrada best practicesaround change and release management.

• Manage thetesting andimplementation of SAP patches includingHRSPand CLC updates.

• SupportEnd of Year/Start of Year processesalongsidethecustomer’spayroll team.

Requirements

• Must have hands on experience ofUKIPayroll – Schemas, PCRs, wage type creation, basic pay configuration, etc.

• Proven experience workingwithSAPPayrollsystems(SuccessFactors ECP is a plus)providing maintenance, troubleshooting,configurationand support.

• Ability toprioritisework across multiple clientstoensure that deadlines are metand contractual SLA targets are achieved.

• Strong communicationskills to update customersusing business rather than technical language.

• In depthknowledge of payroll processes, systems, andUKIlegislation.

• Excellent communication and presentation skills.

• Abilityto build rapport with stakeholders at all levels.

• Strong analytical and problem-solving skillswith greatattention to detail.

• Ability to workbothindependently and as part of a team.

• Flexibility around workinghours ifrequireddue to critical payroll issues or escalations.

• Systems implementation experienceis not mandatory but would bebeneficial.

• Appetite to become a subject-matter expert on SAP SuccessFactors Employee Central Payroll (ECP) modules.

What we offer

• Competitive salary.

• Dedicated training programme, including ECP certification via SAP.

• Contribution pension scheme.

• Private medical insurance.

• Life insurance.

• Income protection insurance.

• Fully-remote, flexible working options.

• 25 days holiday per year in additional to public holidays (+ opportunity to buy/sell holiday days).

Note - some of the benefits listed above are available in the UK only. If you are applying from a different country, our recruiters will be able to describe the benefits available in your location.

Benefits

We offer programs and plans for a healthy mind, body,walletand life becauseit’simportant our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity &adoption leave, continuingeducationand training as well asa number ofvoluntary benefit options. 

By applying for a position with Strada, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Strada’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test.  You will be notified during the hiring process which checks are required by the position.

Our commitment to Diversity and Inclusion

Strada is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Strada, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

Diversity Policy Statement

Strada is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, colour, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law.   In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabledveteransand other covered veterans.

Strada provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities andsincerely heldreligious beliefs,practicesand observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable  accommodation/modification by contacting his/her recruiter.

Authorisation to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Strada.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.

#LI-Remote

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.