We are looking for an experienced Senior SAP FICO Support Team Lead to oversee the support, maintenance, and continuous improvement of SAP Finance & Controlling solutions. Combining strong functional expertise with leadership capabilities, you will act as the key point of contact for Finance stakeholders while leading a team of SAP support professionals to ensure high-quality service delivery and business continuity.

• Provide expert 2nd and 3rd level support for SAP FI/CO incidents, problems, and service requests.
• Configure and maintain SAP FI and CO modules, ensuring system stability and optimal performance.
• Support core finance processes including GL, AP, AR, Asset Accounting, Cost Center Accounting, Internal Orders, Profit Center Accounting, and COPA.
• Lead, mentor, and develop a team of SAP support consultants and analysts.
• Coordinate team workload, priorities, and escalations while ensuring SLAs and KPIs are met.
• Act as the primary escalation point for complex SAP FICO issues.
• Partner with Finance and IT stakeholders to identify and implement process improvements.
• Participate in SAP upgrades, rollouts, enhancements, and S/4HANA transformation initiatives.
• Collaborate with technical teams, SAP Basis, developers, and external partners.
• Maintain documentation, support procedures, and knowledge-sharing practices.

Requirements

• 5+ years of SAP FICO functional support experience.
• Strong configuration and troubleshooting expertise in SAP FI and CO.
• Good understanding of financial and accounting processes.
• Previous experience leading, mentoring, or coordinating support teams.
• Strong stakeholder management and communication skills.
• Experience working in a service-oriented and SLA-driven environment.
• Ability to prioritize, organize, and manage multiple activities effectively.
• Fluent in Dutch and English.

Preferred Qualifications

• Experience with SAP S/4HANA Finance.
• SAP FI/CO certification.
• Knowledge of SAP integrations with MM, SD, and other modules.
• Experience working within ITIL-based support organizations.