Job Description

NEORIS is a Digital accelerator that helps companies enter the future, having 20 years of experience as Digital Partners of some of the largest companies in the world. We have more than 4,000 professionals in 11 countries, with our multicultural startup culture where we cultivate innovation, continuous learning to create high-value solutions for our clients.

We are looking for (position name),

We are seeking an experienced SAP FICO Support Specialist to join a global SAP Center of Excellence team. This role is responsible for providing functional support, incident resolution, system enhancements, and continuous improvement initiatives across SAP Finance and Controlling processes in a dynamic enterprise environment.

The ideal candidate will combine strong SAP ECC and/or SAP S/4HANA functional expertise with hands-on support experience and the ability to collaborate effectively with business and technical teams across multiple regions. This position includes both operational support responsibilities and participation in small-to-medium enhancement or project initiatives.

Key Responsibilities

• Provide functional support for SAP FICO modules, including issue analysis, troubleshooting, root cause identification, and resolution.
• Support Finance and Controlling business processes across Accounts Payable, Accounts Receivable, General Ledger, Asset Accounting, Cost Controlling, and Product Costing.
• Manage and support enhancement requests, configuration changes, and testing activities.
• Collaborate with cross-functional SAP teams, including SD, MM, PP, and technical teams, to ensure integrated process continuity.
• Participate in small projects, continuous improvement initiatives, and production support activities.
• Coordinate with business stakeholders to gather requirements, provide recommendations, and support solution delivery.
• Support interfaces and related applications connected to SAP Finance processes.
• Ensure timely resolution of incidents and service requests while maintaining high service quality standards.
• Mentor or provide guidance to unior analysts when required.
• Contribute to documentation, knowledge transfer, and process standardization activities.

Required Qualifications

• Bachelor’s degree in Information Systems, Computer Science, Business Administration, or a related field.
• Minimum 7 years of SAP FICO functional experience in support and/or implementation environments.
• Strong knowledge of:
  1. General Ledger (GL)
  2. Accounts Payable (AP)
  3. Accounts Receivable (AR)
  4. Asset Accounting (AA)
  5. Cost Controlling (CO)
  6. Product Costing (CO-PC)
• FSCM components such as Credit Management, Dispute Management, and Collections Management
• Experience supporting SAP ECC and/or SAP S/4HANA environments.
• Strong understanding of integration between SAP FICO and other modules such as SD, MM, and PP.
• Experience with configuration, troubleshooting, testing, and support activities.
• Strong analytical and problem-solving skills.
• Excellent communication skills in English (written and verbal).
• Ability to work independently in a remote and global support environment.

Preferred Qualifications

• Experience with SAP S/4HANA projects or migrations.
• Exposure to SAP cloud integrations or related solutions such as Concur.
• Experience using SAP Solution Manager for incident, transport, and change management.
• Knowledge of North American tax processes is considered a plus.
• Experience working within AMS or SAP support delivery models.
• Previous experience leading small initiatives or mentoring junior team members.

Soft Skills

• Strong customer-service mindset and proactive attitude.
• Ability to manage priorities in a fast-paced environment.
• Strong collaboration and stakeholder management skills.
• Self-driven, adaptable, and eager to learn new technologies and processes.
• Ability to communicate effectively with both business and technical audiences.

We offer:

• • Statutory & Major benefits
  • Personal Growth
  • Competitive salary
  • Attractive benefits plan

Come and meet us on: http://www.neoris.com, on Facebook, LinkedIn, Twitter, or Instagram @NEORIS.

Marina Molina

LI-MM3