Job Description

Senior Salesforce Platform Engineer

Req: R0095231

No. of Vacancies: 1 position

Location: Pune

Full-time/Part-time: Full-time

Intelligent Manufacturing is on an exciting growth journey, building the new digital era of manufacturing. Our digital manufacturing solutions automate and connect the component manufacturing value chain – from design and planning to preparation, production and verification. Our objective is to make the shift towards efficient and sustainable manufacturing. As the market leader in CAM and metrology software with over 400,000 software licenses and global footprint, we have a unique foundation to build on. Please read more about us here

Cimatron develops and distributes CAD/CAM software for the manufacturing industry. Cimatron caters to all manufacturing sectors, offering specialized solutions for mold and die makers, as well as solutions for 2.5-5-Axis production milling and turning. Ranked among the top six CAD/CAM suppliers in every global region, Cimatron has subsidiaries in Asia, North America and Europe, and works with certified independent service providers in over 40 countries worldwide. Cimatron service providers offer responsive and effective sales and technical support, helping businesses use Cimatron software to maximize their potential. Cimatron's full solutions use the most advanced technology available to speed up productivity and shorten delivery times. Designed and developed by manufacturers and toolmakers with a wealth of experience on the shop floor, both of Cimatron's product lines are easy to learn and intuitive for the manufacturing professionals who use them.

The Senior Salesforce Developer / Administrator is the sole owner and technical expert for the company's Salesforce platform and related business systems. This hands-on role is responsible for the administration, development, enhancement, integration, security, and ongoing support of Salesforce across Sales, Order Processing, Customer Management, Partner/Reseller Operations, and external business systems.

Acting as both the Salesforce Administrator and Lead Developer, this position partners directly with Sales, Operations, Finance, IT, and external vendors to deliver business solutions that improve efficiency, visibility, and customer experience. The role will maintain and enhance critical integrations with NetSuite; ERP, Cimatron's Thales Licensing platform, reseller partner portals, and third-party security screening requirements.

This position requires a highly self-sufficient Salesforce professional who can own an entire platform and translating global business requirements into practical, scalable solutions.

Organization summary of the position:

Cimatron helps mold makers build tooling, regardless of complexity and size, with an integrated CAD/CAM solution for mold and die design and manufacturing. It offers a wide range of specific design and application tools, as well as a comprehensive set of NC technologies, ranging from 2.5-axis milling and drilling to complex 5-axis machining. Our products and services are designed to enhance the efficiency and productivity of our clients worldwide.

Management line and team:

Reports to the Soft Infra Manager and works closely with various internal stakeholders (sales team, order processing, finance…) as well as some external stakeholders (Partners, resellers,…).

Key Responsibilities

Salesforce Platform Ownership

• Serve as the primary owner and administrator of the Salesforce environment.
• Manage all aspects of Salesforce configuration, customization, maintenance, security, and platform governance.
• Maintain system reliability, performance, and user adoption.
• Evaluate new Salesforce capabilities and recommend platform improvements with an holistic view and integrated all stakeholders view.
• Establish and maintain best practices for data integrity, security, and system design.

Salesforce Development & Automation

• Design, develop, test, and deploy custom Salesforce solutions using:
  • Apex
  • Lightning Web Components (LWC)
  • Flow Builder
  • SOQL/SOSL
  • APIs and Web Services
• Build and maintain business process automation to support Sales and Order Management activities.
• Troubleshoot and resolve technical issues across Salesforce and integrated systems.
• Perform system enhancements and ongoing modifications based on evolving business needs.

Sales Process Management

• Support and enhance lead, opportunity, quotation, forecasting, and account management processes.
• Improve Salesforce workflows to increase sales productivity and visibility.
• Build dashboards, reports, and analytics supporting leadership decision-making.
• Partner closely with Sales Management to optimize CRM adoption and effectiveness.

Order Processing & Operational Support

• Develop and maintain Salesforce processes supporting order entry and order management.
• Ensure smooth flow of information between Salesforce and downstream operational systems.
• Partner with customer service, operations, and finance teams to streamline order processing activities.
• Support process improvements that reduce manual effort and improve data accuracy.

NetSuite Integration Management

• Serve as the Salesforce subject matter expert for Salesforce-NetSuite integration.
• Maintain and enhance synchronization of:
  • Accounts
  • Customers
  • Opportunities
  • Sales Orders
  • Product information
  • Pricing data
• Investigate and resolve integration issues and data discrepancies.
• Coordinate with NetSuite administrators, consultants, and vendors as required.

Cimatron / Thales Licensing Integration

• Manage and support Salesforce integration requirements related to Cimatron's Thales Licensing environment.
• Automate license provisioning and tracking workflows where applicable.
• Ensure accurate customer, license, and entitlement information is maintained across systems.
• Coordinate with software vendors to resolve integration or licensing issues.

Reseller Portal Management

• Design, maintain, and enhance reseller-facing Salesforce portal capabilities.
• Support partner registration, opportunity management, deal registration, and sales order workflows.
• Improve partner experience through automation and process improvements.
• Ensure appropriate security and data visibility controls are maintained for external users.

Security & Compliance

• Support customer and corporate security requirements, including Sandvik security screening processes and related compliance initiatives.
• Manage Salesforce user access, permission sets, roles, and sharing rules.
• Conduct periodic security reviews and audits.
• Implement Salesforce security best practices and governance controls.
• Support compliance with corporate cybersecurity and data privacy requirements.

Vendor & Business Partner Management

• Act as the primary point of contact for Salesforce-related consultants and integration vendors.
• Coordinate with external technology partners to implement enhancements and resolve technical issues.
• Manage Salesforce releases, testing, and deployment activities.

Required Qualifications

Education

• Bachelor's degree in Information Technology, Computer Science, Business Systems, or related discipline, or equivalent experience.

Experience

• 7+ years of hands-on Salesforce administration and development experience.
• Proven experience supporting Salesforce as the primary system owner.
• Experience integrating Salesforce with ERP systems, preferably NetSuite.
• Experience supporting sales operations and order management processes.
• Experience building and maintaining integrations using APIs and middleware tools.
• Experience working directly with business stakeholders to define requirements and deliver solutions.

Technical Skills

• Salesforce Administration
• Salesforce Sales Cloud
• Salesforce Experience Cloud / Partner Portals
• Apex Development
• Lightning Web Components (LWC)
• Salesforce Flow
• API Integrations (REST/SOAP)
• Data Migration and Data Management
• NetSuite Integration Experience
• Reporting and Dashboard Development
• Security and Access Management
• Release Management and Testing

Soft skills

• Self-directed and able to work independently
• Strong business process analysis skills
• Hands-on problem solver
• Excellent communication and stakeholder management
• Strong project ownership mentality
• Customer-focused mindset
• Ability to manage multiple priorities with minimal supervision
• Continuous improvement orientation

Preferred Qualifications

Certifications

• Salesforce Certified Administrator
• Salesforce Advanced Administrator
• Salesforce Platform Developer I
• Salesforce Platform Developer II (preferred)
• Salesforce Sales Cloud Consultant

Additional Experience

• NetSuite administration or integration experience.
• Experience supporting software licensing platforms.
• Experience with partner/reseller ecosystems.
• Experience within manufacturing, engineering software, industrial technology, or technical B2B sales environments.
• Experience supporting compliance and security screening requirements for enterprise customers.

Key Deliverables and KPI

• Salesforce availability and reliability
• User satisfaction and adoption
• Integration stability with NetSuite and external platforms
• Reduction of manual processes through automation
• Data quality and reporting accuracy
• Timely delivery of enhancements and business requests
• Secure and compliant management of customer and partner data

How to apply:

You may upload your updated profile in Workday against the JR R0095231 through your login, no later than 8th Aug 2026 Or Please send your application by registering on our site www.sandvik.com/career and uploading your CV against the JR R0095231 before 8th Aug 2026.

Our recruitment process is open and fair – we welcome all applicants and evaluate every unique application in line with the specified requirements profile, to find the best match for the position. To learn more about our recruitment process, please visit our career site.