Milestone Technologies, Inc.

Senior Salesforce Engineer

Milestone Technologies, Inc.  •  Kochi, JP (Onsite)  •  5 months ago
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Job Description

Experience: Minimum 5 years of relevant Salesforce development experience
Specialization: Service Cloud, Integrations, DevOps

We are seeking a highly skilled Senior Salesforce Developer to design, develop, and implement scalable solutions on the Salesforce platform, with a strong focus on Service Cloud The ideal candidate will have extensive experience in Salesforce customization, integrations, and DevOps practices, ensuring high-quality delivery and alignment with business objectives.

Key Responsibilities

  • Solution Design & Development Design and implement complex Salesforce solutions using Apex, Visualforce, Lightning Web Components (LWC), and Salesforce APIs Configure and customize Service Cloud features including case management, knowledge base, Omni-Channel, and service console.
  • Integration Develop and maintain integrations between Salesforce and external systems using REST/SOAP APIs, middleware tools (e.g., MuleSoft, Dell Boomi), and platform events
  • DevOps & Deployment Implement CI/CD pipelines for Salesforce using tools like Gearset, Copado, or Azure DevOps Manage version control (Git) and automated deployments across multiple environments.
  • Performance & Quality Conduct code reviews, unit testing, and ensure adherence to Salesforce best practices. Optimize system performance and troubleshoot complex issues.
  • Collaboration Work closely with business analysts, architects, and QA teams to translate requirements into technical solutions. Mentor junior developers and contribute to technical documentation.

Required Skills & Qualifications

  • Salesforce Expertise Minimum 5 years of hands-on experience in Salesforce development. Strong knowledge of Service Cloud configuration and customization.
  • Technical Skills Proficiency in Apex, LWC, Visualforce, SOQL/SOSL Experience with Salesforce APIs and integration patterns.
  • DevOps Hands-on experience with CI/CD tools, Git, and automated deployment strategies.
  • Certifications (Preferred) Salesforce Platform Developer II Salesforce Service Cloud Consultant
  • Soft Skills Strong problem-solving abilities, communication skills, and ability to work in an agile environment.

Nice-to-Have

  • Experience with Salesforce Shield, Einstein Bots, or Field Service Lightning
  • Familiarity with Agile/Scrum methodologies
Milestone Technologies, Inc.

About Milestone Technologies, Inc.

Milestone Technologies is a global IT Services and Digital Solutions company based in Silicon Valley that helps hundreds of leading corporations deliver technology around the globe.

We work with the world’s leading companies to deliver services and technologies at scale, accelerate digital operations, develop innovative applications, and drive efficiencies throughout their organization.

Milestone is focused on building an employee-first, performance-based culture, and for over 25 years, we have demonstrated a history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow.

Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Follow us on:

Facebook: https://www.facebook.com/MilestoneTechnologiesInc

Twitter: https://twitter.com/MilestoneTech

Blog: https://milestone.tech/blog/

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Fremont, California
Year Founded
1997
Website
milestone.tech
Social Media