MECCA is looking for a Senior Salesforce Developer to join the Service & Loyalty technology team on a 12-month fixed-term basis.
This role will help support, maintain and evolve MECCA’s Salesforce ecosystem, with a primary focus on Service Cloud / customer care, while also working across Loyalty Cloud, Beauty Loop and broader Salesforce capability.
You’ll be joining a small, high-impact team that owns the Salesforce platform end to end. This is not a narrow “pure dev” role - you’ll be involved in development, platform maintenance, enhancements, incidents, troubleshooting, stakeholder engagement and continuous improvement.
The environment is fast-paced, hands-on and collaborative. The right person will be confident working with some ambiguity, comfortable jumping into a variety of work, and excited by the opportunity to learn a highly customised Salesforce environment.
This role is based in Richmond, with 4 days per week in the office. This may be less suited to someone looking for a highly defined role boundary, a slow-moving enterprise environment, or a role focused only on net-new development.
This role will suit someone who enjoys variety, ownership and learning. MECCA’s Salesforce environment is highly customised, particularly across loyalty, so even experienced Salesforce specialists should expect to learn. If this sounds energising, we’d love to hear from you.
Whilst we are focused on our #CustomerFirst mantra, we know that wouldn't be possible without an incredible team that is guided by our MECCA values and motivated each and every day to be solutions focused, innovative, collaborative and adaptable, and have a bit of fun along the way!
Some of our other team member benefits include:
There are also so many other ways in which you'll be made to feel part of the MECCA story as we love to celebrate, surprise and delight our team along the way.
To learn more about life at MECCA Brands, follow us on LinkedIn at MECCA Brands or @lifeatmecca, and for all current opportunities, visit www.mecca.com.au/careers.
Since our very first day in 1997, our purpose has been to enable our customers to feel and look their best by offering them the world’s best line-up of beauty and skin-care brands (+ more), coupled with exceptional service. Fast forward to today, and we have over 5,000 MECCA team members across 100+ retail stores throughout Australia and New Zealand, a rapidly growing online business, two Distribution Centres, and a bustling Support Centre in the heart of Melbourne working to deliver on our purpose every single day.
Our ongoing growth is fuelled by opening new stores and reaching new customers, launching new products, and harnessing the latest technology to constantly innovate and evolve our concepts, experiences, and service offerings. Whether you join MECCA in one of our Retail stores, our Support Centre or our Distribution Centre (DC), you will be an integral part of the MECCA family.
Our Retail Store teams are known for their energy, passion and expertise; bringing MECCA to life and helping us deliver on our purpose across four unique concepts – MECCA Cosmetica, MECCA Maxima, MECCA and our online stores (mecca.com.au and meccabeauty.co.nz).
Working in our Support Centre will give you the opportunity to be part of high-impact, cross-functional projects, where you will get to immerse yourself in cutting-edge technologies and market-leading innovations. Not only do we work with over 150 of the best global beauty brands, we also develop, produce and distribute MECCA’s very own signature line of products. From supply chain to digital design, from software development to strategy, and everything in between, we are looking for diverse people from all backgrounds to continually challenge our way of thinking.
Last but certainly not least, our rapidly expanding DC teams are the backbone of our operations and are key to the delivery of a seamless customer experience through online fulfillment and ensuring our stores have the right products at the right time.
