Job Description

Become an EXpert as Salesforce Developer!

About the Role:

We seek a stellar senior software engineer with 5+ years of experience, delivering quality software in a planned yet agile environment. A large body of your software engineering work will have been directly involved in Salesforce Service Cloud and/or Health Cloud development.

You will participate in the entire software development lifecycle including the design, implementation, deployment, testing, documentation, maintenance, and support of Salesforce software applications and tools. You will work with a wide variety of languages, engineering domains, tools, frameworks, and 3rd party integrations. You will collaborate closely with product management, UX design, and clinical operations to translate requirements into production-ready, highly maintainable, scalable solutions.

We are a fast-paced healthcare start-up working iteratively on our products and prototyping new solutions serving patients, partners, and internal clinical operations. You will join our growing engineering team that moves quickly and delivers at high quality. This high-impact role will significantly contribute to the codebase, develop the technical landscape, make impactful technical decisions, and set overall technical direction. You’ll also have the opportunity to mentor highly skilled engineers.

Key Qualifications:

• 5+ years of hands-on software development experience in professional development environments using agile methodologies, with a strong emphasis on Salesforce CRM development.
• Experience guiding a team in software architecture, design, code reviews, and quality assurance.
• Experience in converting business requirements into technical designs and features.
• Experience defining, coding, maintaining, and deploying custom Salesforce applications using open-source and commercial tools.
• Knowledge of best Salesforce software engineering practices including coding standards, code reviews, source control, security, and build and test processes
• Demonstrated strong ownership of work coupled with an ability to collaborate openly and transparently.

Technical Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience
• Demonstrated experience in the Salesforce CRM ecosystem (e.g. Lightning, Apex, SOQL, Salesforce APIs, 3rd party integrations, etc.), with an emphasis on proper software engineering and SDLC adherence in Salesforce, without reliance on 3rd party vendors.
• Focused on developing solutions with versioned source code in Git, without using Salesforce Flows whenever possible
• Expert in SFDX and org-based development using multiple sandboxes as development/deploy environments
• Strong understanding of CI/CD and deployment pipelines as they pertain to Salesforce development
• Understanding of package-based development in the Salesforce delivery model
• Developed Salesforce solutions with large amounts of contact and operational data. Familiar with operational and data scaling concerns with Salesforce CRM
• Skilled in establishing and developing all layers of automated testing in Salesforce development including unit, integration, and system testing
• Operates with a DevOps mentality, pulling observability, monitoring, alerting, logging, etc. into the requirements for completion
• Familiarity with utilizing modern AI software development tools in all aspects of the SDLC
• Experience with Service Cloud Voice, Omni-Channel, and Digital Engagement
• Experience in AI applications or AI integrations is a big plus
• Experience in healthcare and/or startups is a big plus

Why Join EX Squared?
You’ll be part of a multicultural LATAM team working on impactful projects for global clients. At EX Squared, we foster collaboration, continuous learning, and innovation, empowering our teams to grow and deliver excellence.

What We Offer

• Competitive compensation in USD
• Remote, full-time role (only for Costa Rica and Mexico)
• Access to learning platforms and professional development
• Collaborative and inclusive work environment