Job Description

Why we are looking for support

We are looking for a Senior Salesforce Consultant & Business Analyst (m/f/d) to strengthen our Consulting Practice.

Your tasks

• Collaborate with clients to analyse business requirements, user stories and future needs.
• Prepare and facilitate client discovery workshops to collect requirements and understand business challenges while maintaining responsibility for the completion and accuracy of work products.
• Document workshop material, build process maps and write detailed user stories, requirements, and acceptance criteria.
• Participation in all project lifecycle stages, including functional build activities, QA, UAT and deployment.
• Configure salesforce flows, validation rules and formulas among other.
• Communicate clear requirements to Developers or Technical Consultants for custom development.
• Stay up-to-date on the latest innovations, trends, and developments around Salesforce to provide the most cutting-edge solutions to clients.
• Develop your skills through Salesforce training courses and mentoring.
• Participate in solution design activities, by propose solutions for business process automation, enhanced user experience, and data structure.
• Participate in internal initiatives and innovation tasks.
• Participate in sales activities, including conducting discoveries, executing demos, and preparation of proposal response.

Requirements

• Minimum of 3 years of experience in consulting.
• Proven experience in functional requirements gathering for at least 2 years.
• Minimum of 2 years experience working with Consumer Goods Clients.
• At least 3 years of experience with Salesforce Sales, Service, B2C Commerce or B2B Commerce Cloud. Marketing Cloud experience on top is considered an added benefit.
• Salesforce certifications are a benefit.
• Hands on configuration experience with Salesforce formulas, process builder, flows.
• Proactive, can-do attitude and a mind designed for problem-solving.
• Capable of working in a remote team.
• Experience with industry clouds such as Consumer Goods Cloud are considered a benefit.
• Experience in Project Management or SCRUM is considered a benefit.
• English language skill is a must.
• Language skills are considered a benefit, preferred German.
• Candidate must be based in Greece, Portugal or Germany.