Job Description

Job: Salesforce Analyst

Location: Aalst, Belgium

Type: Permanent

Salary: 60,000 - 85,000

Working Type: On-site.

This is a unique and excellent opportunity to work with a leading Medical Device business based in Aalst located around 30-minute train from Brussels. You would work in the Platform Solutions and Services team providing business systems and functional support across Sales and Service processes.

Ideally you will have gained over 5 years experience in Salesforce implementation and will design and architect technology solutions across customer sales and service enablement processes.

You will work closely with Business Partners, Platform Solutions & Engineering, and other teams on analysis, design, and delivery of high-quality technical solutions. Communication will be key in the role along with problem-solving skills.

You must have experience with Salesforce.com Sales, Service, and Experience (Community) cloud. The ideal candidate will be independent, self-motivated, innovative, prioritize effectively, organized, detail oriented, able to work with cross-functional teams, and quickly adapt to change.

In the role, some of your responsibilities will include:

• Design, architect, test & support platform enhancements and system changes in collaboration with our strategic system integrators across Salesforce Platform
• Collaborate with Business Partner teams, Platform Solutions analysts, Development teams to elicit and translate business requirements into Function Design and & Technical Specifications.
• Lead and participate in solution design discussions with strategic system integrators to deliver solutions that scale across businesses and regions
• Provide technical support to develop integrated solutions across cross functional business processes, applications, and platforms.
• Lead solution architecture and prototype technical solutions
• Improve delivery quality through unit testing, regression testing and performing FUT verification.
• Facilitate & collaborate with global vendor(s) support teams to ensure break fix issues are resolved in a timely manner.
• Perform root cause analysis for break fixes & identify permanent resolutions thru software fix or business process change

Ideally, we are looking for people with the below:

• Proven functional/technical professional with full lifecycle Salesforce Development Cycle (SFDC) implementation experience and at least 5 years of experience working with SFDC.
• Strong analytical and problem-solving skills.
• Proven ability to translate business process and URS into functional requirements and solution design.
• You should have one or more of the following Salesforce.com Certifications: Administrator, App Builder, Platform Developer
• Experience with customizing salesforce (declarative and preferable also programmatic (apex, LWC,...)
• Experience with waterfall and agile project management methodologies.

This is a terrific opportunity to join an innovative business with exceptionally innovative people. You will work along side supportive and creative colleagues who will help you progress your career to the next level. If you are interested, please submit your CV to the link provided for immediate consideration.