Job Description

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employeesoperating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

The Role

Xylem Water Sales and Services is hiring a Senior Sales Representative to manage and grow a well-established territory within the Light Industry Division, covering the Boston, MA area In this role, you will sell tailored, high-purity and wastewater treatment solutions while serving as the primary customer contact throughout the full sales and service lifecycle. You will drive year-over-year growth by strengthening customer relationships, expanding preventative maintenance services, and identifying new business opportunities.

This role requires residency within the territory and regular engagement with the local branch office.

Core Responsibilities

• Drive new business by generating qualified leads, developing prospects, and closing sales opportunities.

• Manage and grow existing customer accounts by maintaining regular engagement, ensuring satisfaction, and expanding service offerings.

• Develop and execute a strategic sales plan for the assigned territory, prioritizing key accounts and growth opportunities.

• Conduct on-site customer visits, sales presentations, and negotiations while maintaining strong safety and service standards.

• Guide opportunities through all stages of the sales pipeline using CRM tools for forecasting and SIOP planning.

• Collaborate cross-functionally to ensure successful delivery, issue resolution, and long-term customer retention.

Required Qualifications

• Bachelor’s degree in business, economics, finance, or a related field with 4+ years of experience, or equivalent work experience in the water treatment industry.

• Experience selling commercial or industrial water treatment solutions.

• Basic knowledge of water treatment systems and methods.

• Strong analytical, critical thinking, and problem-solving skills.

• Proven ability to manage multiple priorities and work independently in a territory-based role.

• Strong communication, presentation, and relationship-building skills.

• Proficiency using CRM systems and data-driven sales tools.

Preferred Qualifications

• Extensive knowledge of water treatment technologies including water softening, carbon filtration, reverse osmosis, UV purification, and deionization.

• Adjacent industry experience such as chemical water treatment for boilers, cooling towers, and chillers.

High-Impact Behaviors

• Continuous Professional Development: Actively pursues learning opportunities and stays current with industry trends and best practices.

• Collaboration and Teamwork: Works effectively across functions to deliver solutions and achieve shared goals.

• Results-Driven Performance: Sets high standards, drives sales growth, and consistently delivers results with urgency and accountability.

Additional Information

Physical Demands:
The physical demands described represent those required to perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

Work Environment:
This role involves regular field work within an assigned territory, including customer sites and branch office visits.

Travel Requirements:
Frequent travel within the Boston-area territory is required.

What We Can Offer You

• Estimated on-target earnings (base + incentive) range: $125,000 – $185,000, plus a company vehicle.

• Comprehensive benefits package including Medical, Dental, Vision, 401(k) with company contribution, paid time off, paid parental leave, and tuition reimbursement.

• Compensation is based on skills, experience, and work location and is not typically offered at the top of the range.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation