At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.
We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration.
Ready to make your mark? Join us and be part of something bigger.
Senior Sales Operations Analyst
Sales Operations &DataInsight | Senior Associate
At Kainos,we’relooking for a Senior Sales Operations Analyst to turn sales data into clear, actionable insight that helps oursalesteamsand leadershipmake better decisions. In this role, you will work closely with sales leadership,financeand operational stakeholders to deliver reporting, analysis and process improvement that strengthens performance, dataqualityand business efficiency.
Key Responsibilities
Produce high-quality sales reporting,commentaryand analysis for weekly,monthlyand quarterly business reviews.
Turn complex sales and pipeline data into clear insights,trendsand recommendations for senior stakeholders.
Support the improvement of CRM data quality,governanceand KPI definitions.
Identifyopportunities to streamline reporting, automate manualtasksand improve sales operations processes.
Partner with colleagues acrossSales,Finance andOperations to support forecasting, performancetrackingand decision-making.
Maintain and improve guidance,toolsand documentation so users can work more effectively and consistently.
ManageSalesOrderbacklog
Essential Requirements
Experience using data toidentifybusiness opportunities and recommend improvements.
Strong analytical skills with the ability to spot trends, risks and missed opportunities in data.
Experience of working with CRM systems as a trusted source of customer and sales information.
Ability to review and improve data models, KPI calculations and reporting outputs.
Experiencein developing,usingor interpreting Power BI dashboards.
Clear written and verbal communication skills, with the ability to present insights to a wide range of stakeholders.
Strong Excel skills and confidence working with sales and performance data.
Experience producing reporting, data quality outputs,dashboardsor visualisations.
A passion for data-led decision-making,efficiencyand best practice.
Desirable
Experience in sales operations, commercialreportingor business insight roles.
KnowledgeofstandardAItools;CopilotCowork, Copilot forSales
Who You Are
You are curious, organised and commercially aware, with a strong eye for detail and a collaborative approach. You are confident working with data, comfortable challenging constructively, and able to communicate clearly without jargon. You share Kainos values by beingdetermined, honest, respectful,creativeand cooperative in how you work with others.
Notafraidto getstuck in withdetails
About Kainos
At Kainos, we use technology to solve real problems, overcome complex businesschallengesand make people’s lives easier. We build strong relationships with our customers and deliver digital solutions across our Digital Services and Workday practices for clients in healthcare, commercial and the public sector.
Join us and help shape the insight, data quality and operational excellence that support better sales performance across Kainos.
At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field.
Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out.
We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.
At Kainos we use technology to solve real problems for our customers, overcome big challenges for businesses, and make people’s lives easier.
We build strong relationships with our customers and go beyond to change the way they work today and the impact they have tomorrow.
Our two specialist business areas, Digital Services and the Workday Practice, work globally for clients across healthcare, commercial and the public sector to make the world a little bit better, day by day.
