Job Description

Your Day To Day

• Sell hotel room nights through direct client contact; maintain a high level of visibility for the hotel in major market areas through direct sales solicitation; telephone contacts and written communication.

• Review the daily business levels, anticipate critical situations, and plan effective solutions in conjunction with your manager to best expedite these situations.

• Implement tactical sales plans as assigned to achieve greater profitability through driving revenue and enhancing the image of the hotel in the local community.

• Develop and maintain good relationships with officials and representatives of local companies, and attend out-of-town conventions and trade shows, to promote new business and increase sales for the hotel.

• Identify new business opportunities and expand market share.

• Demonstrate co-operation and trust with colleagues, supervisors, teams and across departments to deliver positive results.

• Actively participate in hotel meetings, interact with department and hotel staff in a professional and positive manner to foster good rapport, promote team spirit and ensure effective communication

• Provide guests with information (example: loyalty programmes, area attractions, restaurants, facility information) to enhance guest experience.

• Develop and maintain relationships with key clients and outside contacts in order to produce group and/or convention business, to include room sales, food & beverage sales, and catering/banquet services.

• Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients.

• Identify operational problems that reduce the effectiveness of marketing activities and overall hotel sales performance and work with appropriate department on solutions.

• Develop awareness and reputation of the hotel and the brand in the local community.

• Produce monthly reports and sales forecasts to analyze the current/potential market and sales trends, coordinate activities to increase revenue and market share, monitor performance to ensure actual sales meet or exceed established revenue plan.

• Perform other duties as assigned.

What We Need From You

• Bachelor’s degree / higher education qualification/ equivalent

• Two years of experience in a hospitality or hotel sales setting with direct supervisory experience over a sales team, or an equivalent combination of work experience.

• Strong knowledge of local businesses and business trends required.

• Must speak local language(s).

• Other languages preferred.