Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike.

About the role
Four Seasons Spain Collection is seeking a dynamic Senior Sales Manager to join the team.

Based at Madrid, the Senior Sales Manageris responsible fordriving revenue growth for Four Seasons Spain Collection,representingthe Madrid and Mallorca properties with a strategic focus on the North America and Canada markets. The role managesleisure,strengthens brand presence, and collaborates closely with internal teams to deliver exceptional client experiences, while reporting to theDirector of Salesand Associate Director of Salesat each property.

What you will do

• To implement all sales action plans related toUS&CanadaFIT leisure segmentand assigned geographical areas, in line with the approved Marketing Plan.

• Toactivelycontributetotheachievementofdepartmentalgoalsandbudgetedrevenuetargets.

• To proactivelysolicitleisure FIT business for rooms and related hotel services through direct sales activities targeting US-based&Canada based travel advisors, luxury consortia, and leisure partners.

• TodesignandexecutestrategicsalesactionplansspecificallyfocusedontheUS&Canada FITleisuresegment

• To closelymonitoraccount revenue and business production for US FIT leisure accounts, including travel advisors, consortia, luxury agencies, and key production partners.

• Tomaximizeup-sellingandcross-sellingopportunitieswheneverpossible

• Toattendrelevantwork-relatedfunctionsandpromotionalevents (e.gtradeshows) andactivelypromotehotelproductsandservices

• To plan and conduct sales trips to major market areas, with prior approval from theDirector of Sales andAssociateDirector of Sales of both properties,visitexisting and potential accounts within assigned territories.

• To report to theDirector of SalesandAssociate Director of Sales of both propertieson potential market and segment requiringadditionalsales coverage.

• Toreviewdirectcompetitorsandconductongoingmarketandindustryresearch

• Toworkcloselywithofficesupportstafftomaintainbothhoteldatabaseand Central InformationSysteminanefficientandaccuratemanner

• Tocomplete andsubmitweeklyGolden S&C salescallreportsin atimelymanner

• Toconducttelemarketingactivitiesandperformresearchusinginternet andinternalresourcestoidentify,qualify, anddevelopnewaccounts

• Toproject aprofessionaland positiveimagewhenrepresentingboth hotelsatalltimes.

• Tohostcorporatefamiliarizationtrips,conducthotel tours,attendtradeshows, salestrips, andwebinars, andprovidesupporttocolleaguesasrequired

• To carry out any otherduties asassigned by theDirector of SalesandAssociateDirectors of Salesof both properties

• Tomaintainahighlevelofmarketexposureforthehotelthroughdirectsalesefforts,telephone, email, andwrittencommunications

• Tostrivetomeetandexceedsales targetsestablishedbytheDirectorofSalesandAssociate Director of Sales.

• Tocarryoutday-to-daysalesactivitieswithintheUS&CanadaFITleisuremarketinaccordancewithestablishedpoliciesandprocedures

• Todevelopnewaccountsbyanalyzingbusinesspotential,clientneeds, andpurchasingbehaviors

• Toconductsiteinspectionsforprospective and existingclients

• ToliaisewithallWorldwideSalesOffices(WSOs)togenerateandfollowuponpotentialsales leads.

What you bring

• Bachelor’s degree in Marketing, Business Administration, Hospitality, ora relatedfield.

• Minimum2–5yearsofexperience in hotel sales,includingatleast1yearin a similarcapacityin aluxurybrand

• A proactive andcustomer-orientedmindsetwithaproventrackrecordofachievingsales targets anddrivingrevenuegrowthin theluxuryhospitalitysector.

• Strongcommunication,negotiation, and interpersonalskills

• Strongorganizationaland time-managementcapabilitieswiththeabilitytoprioritiseandmanagemultipleaccounts in adetailedmanner

• Abilitytoworkindependentlyandcollaborativelyiskey.

• Fluency in English and Spanishrequired

• Must hold a valid work authorization for Spain

What we offer:

• Competitive Salary, wages, and a comprehensive benefits package

• Excellent Training and Development opportunities

• Complimentary Accommodation at other Four Seasons Hotels and Resort(Employee Travel Program)

• Complimentary Dry Cleaning for Employee Uniforms

• 22 working days of vacation,and theday of the birthdayfree

• Complimentary Private Healthinsurance

• Complimentary Employee Meals

Schedule & Hours:

This is a full-time position