Job Description

Schulte Hospitality Groupis seekingadynamic, service-oriented SeniorSalesManagerto join our team!SHGis an organization whosesuccess is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do.We are passionatehotelierseager to add like-minded people to our rapidly growing team!

What'sin it for you?When you joinSHGyou'llbe part of ateam committed to an inclusive, employee-focused workplacethat isinvested in your development We want you to feelengaged, empowered,and excited to grow with usAfter all,we believeour greatest and mostvaluable assetis our people!SHGprovides a rewarding,fun and flexible workenvironment,excitingperks, a robust benefitpackageand an atmosphere designed to encourage and promotecareer growthwithin the company.

Work Today, Get Paid today, with Daily Pay!

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!

Multiple Health Insurance and Life Insurance options

401k Plan + Company Match

Paid Parental Leave

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

Our Company:Schulte Hospitality Groupisa division of Schulte Companies,a leadingthird-partymanagement company with deep, multi-generational experience in allfacetsof the hospitality industry. We are a diverse team of innovativehoteliersand restauranteursoperatingmore than200locationsacross 38states and 3 countries Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle propertiesand restaurants

JOB DUTIES AND RESPONSIBILITIES

• Responsible for learning the hotel brand and strategy  
• Drive customer loyaltyin order togrow share of the account by delivering service excellence throughout each customer experience 
• Develop a working knowledge of the operations of the hotel, including food and beverage, guest services, reservations 
• Develop a complete knowledge and ensure adherence to company sales policies and SOPs 
• Drive customer loyaltyin order togrow share of the account by delivering service excellence throughout each customer experience 
• Manage group or business travel accountsin assigned market segments to maximize business potential 
• Negotiate group business, guest room rates, meeting room rental, and hotel services within assigned markets that meets or exceeds hotel revenue goals 
• Negotiate contracts according to company standards 
• Responsible for obtainingappropriate approvalsfor contracts per SOP (airlines, major sporting events,etc..) 
• Manage and execute RFP Season Annually byfacilitatingthe process in conjunction with the GM and/or Sales Manager 
• Approves rates and space release in absence of DOS within established guidelines under the direction of GM, RDOS, RDRM 
• Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documentedmaintainexisting accounts with active trace/follow up system 
• Ensureaccurateand complete use of the sales system per SOP including recording all bookings and lost business 
• Identifiesandsolicitsnew accounts from telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in person interactions 
• Develops,maintains, and prospects a Target List of accounts and communicates updates to DOS 
• Attends property specific receptions to generate leads and interact with customers 
• Organize and execute local area blitzes 
• Utilizes prospecting tools such asHotelligenceto full potential to uncover new potential markets, accounts, etc. 
• Reviews daily arrivals toidentifypotential new accounts and to recognize guests of existing accounts 
• Actively set seasonal promotions for targeted local accounts and Global Accounts 
• Partners with National Sales Representatives to maximize hotel revenue from Global Account 
• Presents to travel agencies that book or influence travel for accounts 
• Establishes relationships with local businesses and organizations and is an active member in local industry associations 
• Builds relationships with competitors in like roles to keep apprised of trends in the market and industry, and supply changes 
• Conducts tours of the hotel and banquet facilities; entertains qualified potential clientsin accordance withcompany and property policies and procedures 
• Provide prompt andaccurateresponses to all client requests for proposals and information 
• Consistently meet or exceed sales goals including predetermined revenue and sales activity 
• Completes daily/weekly/monthly reports as directed by the DOS/GM 
• Participate in Quarterly/Annual Business and Marketing Plans,assistwith budget process 
• Attendsappropriate tradeshows, organizes sales trips in local market and feeder cities as directed by the DOS 
• Communicates any product or service issues to DOS or GM 
• Work client-relatedspecial events 
• Abides byPrime TimeSelling hours 
• Participates in MOD program asrequired 
• Perform various other duties as assigned to meet business objectives 

EDUCATIONAND EXPERIENCE

• Minimum of High School education, post-high school education preferred 
• Minimum oftwo(2) yearsin hotelservice role or sales experience preferred

KNOWLEDGE,SKILLSAND ABILITIES

• Outgoing personality 
• Alwaysmaintainsa professional image through appearance and dress 
• Ability to work collaboratively with hotel service team in providing exceptional customer service 
• Clear, concise written and verbal communication skills 
• Demonstrate ability to achieve sales goals 
• Proactive sales approach; assertive and fast paced, driven to succeed 
• Excellent time management skills 
• Understands need time strategy as developed by Revenue Management 
• Must have flexible work hours that may include evenings, weekends, and holidays 

*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associatesin accordance withthe Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.

*Schulte Hospitality Groupis an Equal Opportunity Employer.