Job Description

Location: Gurugram,Haryana,India

About Exotel

Exotel is a leading full-stack customer engagement platform and business-focused virtual telecom operator across emerging markets. Founded in 2011, Exotel powers 50+ million customer interactions daily across voice, video, and messaging.

Today, 6,000+ enterprises across 60+ countries — including India, Southeast Asia, the Middle East, and Africa — rely on Exotel’s Communication APIs, Ameyo’s Omnichannel Contact Centre (via merger), and Cogno AI’s Conversational AI platform (via acquisition). We are a $100M Series D–funded company with $60M ARR

What You Will Do

• Own enterprise sales for Exotel’s products and solutions across Africa, driving new revenue and market expansion

• Manage the end-to-end sales cycle prospecting, discovery, solution positioning, pricing, negotiations, and closures

• Build and maintain strong relationships with CXOs, business heads, and technology leaders across enterprise accounts

• Develop and execute new logo acquisition and market-entry strategies tailored to African markets

• Identify, onboard, and grow regional partners and channel alliances

• Drive upsell and cross-sell opportunities within existing enterprise accounts

• Proactively research market trends, customer needs, and competitive landscape within the region

What We’re Looking For

Sales Experience

• 5–8 years of enterprise software/solution sales experience

• Proven track record of selling in African markets (direct or partner-led)

• Experience selling SaaS / CPaaS / Contact Centre / CRM / ERP / Enterprise platforms

• Strong capability in solution and value-based selling, not transactional sales

• Comfortable with ~30% travel across assigned African geographies

Skills & Capabilities

• Ability to engage and influence senior stakeholders and CXOs

• Strong consultative selling skills with the ability to translate technology into business value

• Experience managing complex sales cycles with multiple stakeholders

• Exposure to partner-led sales models in emerging markets is a strong plus

Ownership & Mindset

• High ownership and accountability for regional revenue and growth

• Strong planning, communication, and stakeholder management skills

• Driven, resilient, and comfortable working in high-growth, target-driven environments

Preferred Background

• Direct enterprise solution sales experience

• Prior experience selling into Africa-focused regions or verticals

• B.Tech / MBA preferred

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