Job Description

Hyatt House Irvine / John Wayne Airport is seeking a seasoned Senior Sales Manager to grow corporate, group, extended-stay, and locally negotiated business. The Senior Sales Manager will manage a portfolio of accounts, pursue new business, and partner with Revenue Management and hotel operations to achieve revenue goals and deliver a consistent client experience.

In partnership with hotel leadership, the Senior Sales Manager will help develop the hotel sales plan, participate in pricing and forecast discussions, and present account production and sales pace at leadership meetings. The role also offers opportunities to lead sales initiatives and coach colleagues.

Key Responsibilities

• Generate new business through targeted prospecting, sales calls, networking, and site tours. Develop existing accounts to increase repeat business.
• Manage sales inquiries and requests for proposals from initial response through contract negotiation and booking, within company guidelines.
• Monitor market trends, competitor activity, booking pace, and account production. Recommend sales actions to support occupancy, average daily rate, and revenue per available room.
• Maintain accurate account records and sales activity in approved systems. Prepare sales reports and contribute to forecasts.
• Coordinate group bookings and client commitments with hotel operations. Follow Hyatt brand standards and S3 Hotel Group policies throughout the sales process.

Qualifications

• Sales experience with a Hyatt-branded property is required.
• Hotel sales experience with demonstrated success in prospecting, account development, and contract negotiation.
• Ability to interpret sales production and booking pace and use that information to prioritize sales activity.
• Strong presentation, communication, and organizational skills, with the ability to lead initiatives and work across departments.
• Experience using hotel sales or customer relationship management systems. Familiarity with Hyatt sales systems is required. Why Join Hyatt?
• Competitive Salary and Bonus Eligibility
• Medical, Dental & Vision Insurance
• Paid Time Off
• 401(k) Retirement Plan
• Hyatt Hotel Discounts Worldwide
• Leadership Development and Career Growth