Job Description

Position: Senior Sales Demand Planning Manager Reports to: Director of Business Development

We are looking for a Senior Sales Demand Planning Manager to join our Sales & Business Development team! This position will support the Director of Business Development and the Sales team by leading the sales demand planning function within our organization, with the goal to develop accurate sales forecasts and effectively communicate these forecasts to the rest of the organization. You will act as project lead to implement tools and software to enhance the demand planning process for the organization. As a managerial role you will lead the Customer Service team to ensure our customers have the most up to date and accurate information about their orders in a timely manner.

Requirements

Opportunities

In this role, you will have the opportunity to lead our planning process by ensuring timely accurate forecasts are built and kept up to date, and by providing this information to various internal departments through efficient and effective reporting and communication. You will lead the Sales Demand Review Meetings as part of our S&OP team and provide input into improvements to our S&OP process so that the organization is better able to deliver on our forecasting KPIs. You will roll up the sales forecasts on a regular basis to present to the executive leadership team our sales revenue latest estimate (LE). You will have the opportunity to lead multiple projects from start to finish and grow with the company as we continue to expand and build our planning and reporting capabilities! Your effective leadership and development of processes and reporting will continue to allow our Customer Service team to provide exceptional customer service.

Here is who you are…

Drive & motivation

• You are passionate about healthy living and values which align with Silver Hills
• You are a positive individual who thrives in a fast-paced environment where 'change' is the constant
• You enjoy working with numbers and discovering trends to help drive sales
• You enjoy performing tasks that require a lot of organization, accuracy, and attention to details

Character & ABILITIES

• You are able to analyze trends and draw insights to more accurately predict the future volume requirements of the business
• You feel comfortable working independently and as part of a dynamic team
• You are analytical and detail-oriented and can generate and use accurate data to determine the best path forward. You thoroughly double check your work.
• You are able to demonstrate a high degree of professionalism with every interaction
• You are able to multitask, stay organized, and effectively meet deadlines in a dynamic environment

Knowledge & skills

• You have a superb knowledge of an effective S&OP process within a manufacturing/sales organization and the ability to lead the team to ensure that Sales Demand plans are considered as part of the process
• You have exceptional communication skills with the expectation to lead regular sales team and supply chain discussions pertaining to forecasts internally and externally. You have the ability to communicate effectively with all levels of the organization and respectfully challenge the teams when warranted.
• You have excellent project management and execution skills
• You have excellent proficiency with MS Office, specifically Excel and management of large amounts of data
• You are able to efficiently create effective presentations and reports, including spreadsheets, tables, charts, that clearly illustrates your forecast summaries and relevant KPIs, as well as order status for our customers

Experience

• You have 5-7 years of relevant experience working in a customer-focused environment
• You have a Degree/Diploma in Business or related field
• You have experience building effective alliance with both internal teams and our customers
• Experience in a demand planning and/or trade spend management system

Nice-to-Have

• Experience with Exceedra
• Experience implementing a demand planning software into a business
• Experience in the CPG and/or manufacturing industry

things you will do…

• Work with the sales team, customers, and distributors to ensure baseline and incremental forecasts are accurately updated in our Sales system and communicated within the organization
• Establish volume forecasts for all products at the SKU and customer level (direct and indirect)
• Analyze current sales trends and insights to deliver more accurate ongoing product forecasts by customer
• Lead collaborative monthly forecasting meetings with sales managers and S&OP meetings with cross functional teams
• Own, generate, and effectively communicate meaningful sales and forecast reporting
• Lead and execute improvement ideas to streamline the business and improve processes enabling the best possible demand forecast, including implementation of a new Demand Planning Software.
• Lead the Customer Service Team to ensure orders are entered accurately, timely and ensure the team has the tools available so that they can clearly communicate the status of those orders from receipt of the PO to delivery to the customer.

OTHER …

• You may work varied times on occasion, as the job requires
• You may travel to sales meetings or customer meetings as required approximately 5% of time

Benefits

We offer our team members many benefits to help them achieve their goals and support our company culture:

• Opportunities for career growth and development
• Competitive Healthcare Benefits Package
• Performance Bonus and RRSP Matching
• Free delicious and healthy bread
• Fitness incentive fund to help you thrive
• Friendly and supportive work environment and an ambitious team
• Discounts at our retail store with a great selection of healthy organic products
• Company social events focused around health, great tasting food and getting together as a team

Salary - $105,000 - $132,000

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