Job Description

Senior Sales Consultant

Department: Sales & Services

Employment Type: Full Time

Location: Sydney

We’re looking for a Senior Finance Sales Consultant to drive loan conversions end-to-end, owning the customer journey from application to settlement, acting as the face of Driva, and closing deals while delivering a consistent 5-star customer experience.

What you will do

Sales & Customer Conversion

• Own high-intent, high-volume finance applications from assessment to settlement
• Lead discovery, objection handling, negotiation and closing
• Manage a high-volume pipeline to maximise conversion and volume of settlements
• Upsell warranty, insurance and aftermarket products as part of a seamless buying experience
• Act as the escalation point for complex cases and customer objections

Customer & Application Management

• Manage inbound and outbound customer communications (phone, email, SMS), providing clear product and process guidance throughout the journey
• Own CRM (Salesforce) case management, including document handling and application updates

Team & Cross-Functional Impact

• Support onboarding and training of team members
• Run projects, initiatives and experiments to lift team-level performance
• Partner closely with Credit and Settlements to deliver great customer outcomes

What you bring

• 4+ years of high-performance sales experience managing pipelines of 100+ qualified prospects, with track record of achieving and exceeding targets
• Expert objection handling, negotiation and closing skills
• Experience coaching junior sales agents highly desired
• Experience working in fast-paced, high-volume environments
• Strong communication, problem-solving and time-management skills
• Salesforce experience (2+ years preferred)
• Fintech or startup experience a plus

Benefits

• Hybrid Work Model: We’ll support your commute with an allowance to cover travel expenses for in-office days. We’ll also support your at-home work set up so you can thrive in both work environments!
• Thank You Days: Receive additional days off as a token of appreciation, with the number increasing each year, capped at 5 extra days annually.
• Wellbeing Days: Enjoy 2 wellbeing days off per year so you can take time off to focus on your mental health.
• Discounted Novated Leasing Package: Take advantage of our significantly discounted novated leasing package, reflecting our expertise in finance.
• Work from Anywhere: For up to 4 weeks per calendar year, you can combine a holiday with work, spend more time with family, or explore a new city.
• Accelerate your Career: Take your professional growth to the next level with a Learning and Development budget and paid learning days, ensuring you have all the resources you need to excel in your career.