Job Description

Location: Middletown,New York,United States

Schedule: FT 40 hours, Friday through Tuesday 7am-3:30pm

Salary Range: $18.00 - $20.00 hourly

JOB PURPOSE:

Senior Recovery Support Services (SRSS) provides aid to individuals who have substance use disorders. SRSS ensures that a “best practice approach” to client care is maintained, while promoting adherence to organizational values, vision, mission, and service to the recovery community

SCOPE OF INFLUENCE:

• Role model professionalism and client centered care to RSS team. Provide support, coaching, and guidance to RSS team.

• Acts as a role model when interacting with clients

• Communicates effectively within interdisciplinary team to support client’s recovery goals, reduce client complaints, and reduce incidents.

• Ensures shift to shift transitions are seamless and consistent.

• Maintains a safe, organized, and therapeutic program environment.

• Ensures all shifts have at least minimum coverage

KEY RESPONSIBILITIES AND ACCOUNTABILITIES (85%)

• Ensures that RSS staff are completing tasks accordingly on shift and offer support and guidance where needed.
• Facilitate and Support the clients weekend and recreation recreation program and activities. Order supplies and plan and schedule weekend and holiday activity events for the client population.

• Assists Director and RSS Coordinators with shift coordination, safety protocols, and planning.

• Provide shift coverage when needed

• Communicates any personnel or programmatic issues or concerns to supervisor

• Assists with completing weekly schedules, facilitates supportive feedback, supports process improvement on shift, and supports teamwork culture.

• Observes and monitors clients, providing trauma informed redirection and encouragement to adhere to program activity schedule and structure.

• Monitor, intervene, and report any safety concerns or incidents.

• Ensure RSS are cross trained for all workstations.

• Provides support for evacuation drills, and effective responses to emergency codes.

• Ensures proper response to significant incidents, including timely & accurate incident reporting.

• Communicates client activity to interdisciplinary teams

• Supports proper room searches and screenings of all client’s property for contraband.

• Ensures clients basic needs of clean linen, food, water, clothing, cleaning, and waste disposal are met while in quarantine and modified quarantine.

• Makes routine scheduled room checks on all clients.

• Supervision of client leisure time and outside recreation activities.

• Escorts clients throughout the facility to mealtimes, groups, and activities.

• Supports collection of urine specimens for drug toxicology on new admissions.

• Maintain accurate records on shift reports.

• Provides team with supportive feedback, supports process improvement, and participates in teamwork culture.

• Coordinate bed/room assignments with Admissions and Clinical departments.

• Assure clients follow daily schedule

• Adhere to all RRCOOC policies and standards.

OTHER (15%)

• Participate in interdepartmental staff meetings.

• Leads and supports shift exchange meetings and ensures standardized shift communication.

• Completes all assigned trainings.

SKILLS

• Demonstrates Integrity while working as part of the team and working independently.

• Capable of following complex instructions.

• Dedication to excellence in customer service with the ability to listen with an ‘open mind’, showing understanding and compassion.

• Proactive in anticipating Client and staff needs.

• Maintain a professional impression, with highly effective verbal and written communication skills.

• Capable of multi-tasking and using independent judgment and solid decision-making skills.

• Coaching and supervision skills

• Computer proficiency with Microsoft office suite.

QUALIFICATIONS

• High School Diploma or equivalent

• 5 years human services experience

• 1-3 years supervisory experience

• Current valid New York State Driver’s License.

• CRPA-P, CASAC-T, CRPA, or Current New York State Security License preferred.

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