AudioCodes

Senior RMA Technician

AudioCodes  •  Or Yehuda, IL (Onsite)  •  7 days ago
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AI Success™

Job Description

  1. Hands-on HW debug and repair at component level.
  2. Perform repair and replenishment of service stock across global locations.
  3. Work closely with Engineering, R&D, and Field Engineers on technical issues.
  4. Provide daily technical support to global Field Application Engineers (FAEs).
  5. Analyze returned units and identify root causes of failures.
  6. Support field engineers and customers in troubleshooting and issue verification.

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Requirements

  • Practical Engineer / Technician in Electronics.
  • At least 5 years of relevant experience in a high-tech company – mandatory.
  • Strong experience in analog and digital board debug and repair – mandatory.
  • Good networking knowledge – mandatory.
  • Fluent English (spoken and written) – mandatory.
  • Proficiency in Microsoft Office – mandatory.
  • Experience with JTAG – advantage.
  • Experience with Oracle / Oracle Cloud – advantage.
  • Strong service orientation and interpersonal skills.
AudioCodes

About AudioCodes

AudioCodes Ltd. (NASDAQ, TASE: AUDC) is a global leader in enterprise voice technology and voice AI innovation.

We help organizations unlock the full value of voice, transforming every conversation into a strategic asset that drives smarter decisions, better experiences and business growth.

Our portfolio spans secure voice infrastructure, unified communications and contact center integration and next-generation AI-powered voice solutions.

With over 30 years of expertise and a presence in more than 100 countries, AudioCodes is trusted by 65 of the Fortune 100 to power intelligent, agile and future-ready interactions across the enterprise.

Industry
Telecommunications
Company Size
1,001-5,000 employees
Headquarters
Or Yehuda , IL
Year Founded
1993
Website
audiocodes.com
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