Job Description

What you’ll do:

We are seeking a highly skilled and technically proficient individual to join our team as a Senior Analyst, Operational Resilience, reporting to the Manager, Operational Resilience. As a Senior Analyst, you will play a crucial role in developing and maintaining Canadian Tire Bank's Operational Resilience Framework and Program its associated software applications. You will collaborate with cross-functional teams to ensure the framework and platform meet the needs of the Bank and align with regulatory requirements.

• Develop and maintain a comprehensive Operational Resilience Framework and methodology aligned with industry best practices and regulatory requirements.

• Manage and maintain the Bank’s operational resilience software application, including necessary configuration changes.

• Provide oversight of the Bank’s operational resilience risks and risk profile.

• Offer guidance, support, and subject matter expertise on the Bank’s operational resilience-related policies, processes, and software applications.

• Maintain a working knowledge of relevant platforms and their functionalities.

• Stay up-to-date on industry trends, regulatory changes, and best practices relating to operational resilience to ensure compliance and drive continuous improvement.

• Collaborate with stakeholders across the organization to maintain and enhance the operational resilience framework and applications.

• Work with the Bank’s software application provider as needed on support requests.

• Manage the end-to-end integration of operational resilience applications, including configuration management, support, bug fixes, updates, releases, and testing.

• Manage roles, user access, setup, and licenses in the software application.

• Conduct training and awareness sessions for internal stakeholders on operational resilience policies, procedures, and application use.

• Develop regular reporting on the Bank’s operational resilience profile and metrics.

What you bring:

• Bachelor’s degree in a business or computer-related discipline.

• 3-5 years of experience as a risk analyst or an equivalent business-related role, with experience in the banking or financial services industry considered an asset.

• Strong knowledge of banking regulations and industry best practices related to operational risk and/or operational resilience.

• Solid technical skills and proficiency in MS Excel, formula writing, and regular expressions.

• Excellent analytical and problem-solving skills.

• Excellent communication skills, both verbal and written.

• A technical background in enterprise application integration and management is an asset.

• Experience with governance, risk and compliance software is an asset.

• Enthusiastic learner with well-developed organizational skills and the ability to manage multiple tasks with competing priorities.

• Ability to build and maintain strong working relationships and work collaboratively with cross-functional teams.

• Ability to work independently as well as part of a team of risk professionals.

We’re always looking for great talent! In addition to competitive pay, we offer:

• Comprehensive benefits and retirement programs

• Performance incentives, Continuing Education Programs

• Other perks to support your well-being

• Career growth opportunities and product discounts

Our typical hiring range is between $64,000 and $106,000 Salary decisions are also dependent on other factors such as your experience, job-related knowledge, skills and competencies, market location, industry benchmarks, internal equity and other role-specific requirements.

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About Us

At Canadian Tire Services Limited/Canadian Tire Bank, it is our mandate to continue to create innovative and rewarding financial solutions for our customers. Our growing suite of products and services showcase the dynamic contributions from our employees and our success is driven by a strong vision, loyal customers, and our ability to build teams that reflect the diverse customers and communities in which we live and work. Join us, where there's a place for you here.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

Accommodations

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.