Job Description

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.

We’re actively seeking an experienced Senior Risk Analyst Business Resilience to join our Operational Risk & Resilience team in Newport Beach, CA.

As a Senior Risk Analyst Business Resilience , you will play a key role in advancing and sustaining enterprise business resilience capabilities that enable the organization to prepare for, respond to, and recover from disruption. This 2nd Line of Defense governance and oversight role requires in-depth experience, independent judgment, and the ability to solve complex problems by applying established best practices and adapting existing solutions to new business challenges.

You will serve as a trusted advisor to stakeholders across the organization, working with minimal supervision while managing complex deliverables end-to-end. This role sits within a team of approximately 35 professionals in the Operational Risk & Resilience department, a subset of Enterprise Risk Management. Your colleagues will include Service Owners, Service Managers, Service Leads, and other Capability Leads across GRC, Operations, and Engineering teams, supported by OR&R Service Leads who function as liaisons to the 1st line of defense.

How you will make an impact:

• Lead and mature Business Resilience capabilities, including governance and oversight of Policy, Standards, controls, and procedures
• Provide governance and oversight of Business Impact Analyses (BIA), Business Continuity Plans (BCP), and identifying gaps and driving improvements aligned to enterprise standards
• Partner with 1st Line of Defense technology, operations, and other functional teams to ensure continuity and recovery strategies are practical and aligned to business priorities
• Provide oversight of resilience exercises (e.g., tabletop and DR exercises), ensure remediation activities are tracked and completed, and ensure lessons learned are integrated into updated plans and practices
• Develop and report Key Risk Indicators (KRI) to monitor operation within risk appetite, and engage in ongoing capability maturity initiatives
• Serve as an advisor to business leaders, helping them assess resilience risks, preparedness gaps, and trade-offs
• Provide oversight of enterprise systems that support the management and maintenance of company-wide business resilience records.

The experience you will bring:

• 5+ years of relevant experience in business resilience, business continuity, or operational resilience
• 4-year degree or equivalent practical experience
• In-depth knowledge of resilience best practices, with conceptual and practical expertise in business resilience and foundational knowledge of related disciplines (e.g., risk management, technology recovery, third-party risk)
• Ability to work independently, exercising sound judgment with minimal guidance
• Strong analytical, organizational, and written communication skills

What will make you stand out:

• Demonstrated ability to solve complex problems by adapting existing solutions and taking a fresh perspective
• Experience influencing cross-functional stakeholders without direct authority
• Ability to identify, recommend, and implement process and capability improvements
• Comfort operating in a role that balances strategy, execution, and advisory responsibilities
• Experience designing metrics and authoring, producing, and presenting management reporting to drive informed decision-making
• Proficiency with MS Office tools, including Visio, for documentation and process visualization

#LI-TB1

Base Pay Range:

The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.

$113,490.00 - $138,710.00

Your Benefits Start Day 1

Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.

• Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents

• Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off

• Paid Parental Leave as well as an Adoption Assistance Program

• Competitive 401k savings plan with company match and an additional contribution regardless of participation

You Can Be Who You Are

We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.

What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife

EEO Statement:

Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.