CloudM is an award-winning SaaS platform headquartered in Manchester, with offices in London and Varna (Bulgaria), and customers in 107 countries. We help over 50,000 organisations including LinkedIn, Uber, Netflix, Booking.com, and Spotify, get the most out of Google Workspace and Microsoft 365, through three core products: Migrate, Automate, and Continuity.
From IT admin and onboarding to archiving and migrations, CloudM takes the complexity out of SaaS data management so our customers can focus on what matters. Backed by Marlin Equity Partners, we've grown from humble Manchester beginnings into a global business with a team of over 70 brilliant people across the UK and Europe.
If you share our ambition, we'd love you to be part of it!
This is a senior, hands on role owning the systems that run CloudM’s revenue operating model. Salesforce sits at the centre of it and you will be accountable for it. You will inherit a platform that has grown quickly alongside the business, so your job is to stabilise it, document it, rationalise the automation that has accumulated, and run it as a dependable foundation for Sales, Marketing, Customer Success and Finance as we scale.
Broadly, the shape of the role is:
You will be the only internal Salesforce specialist, with an external Salesforce partner available for deep technical work. That means you need the judgement to know what to build yourself, what to hand out, and how to hold a supplier to a standard.
This role suits someone who enjoys improving systems, asks clarifying questions before building, and is as comfortable explaining a report to a sales manager as they are rebuilding a broken flow.
In your first six months we would expect the org properly documented, a prioritised remediation plan agreed with the highest risk items delivered, the support queue running to a predictable and visible standard, and DealHub quoting configuration aligned to current commercial guardrails.
We are a company consisting of old hands and new faces, all with a passion for technology’s power to simplify. We are developers, designers, marketers and innovators. We are constantly trying new things, and sometimes getting it wrong. Which is good, as innovation never came from perfection. We work quickly to keep pace with the industry we’re in. We’re proactive, not reactive, and have been that way since day one.
Our core values are key to everything we do:
🚀 Innovate & Inspire - We move fast; achieving results through focused, proactive problem-solving.
👥 Connect & Collaborate - We recognise the power of synergy, teamwork and inclusivity in reaching our goals.
🫶🏼 Respect & Recognise - We celebrate each individual's contribution, fostering a culture of trust and recognition.
But most importantly we’re a team. Here at CloudM, it’s about balance. As long as you’re driven, ambitious and can get the job done we will respect the outside lives of our employees. That’s why everybody gets their birthday off (plus unlimited leave), cheap gym access, private healthcare, and plenty more.
CloudM is a remote-first organisation. This means we are not limited to one geographical location. We are committed to attracting and developing a diverse workforce, seeing individual differences as opportunities for innovation and growth. Our company is about culture-add, not culture-fit.
Remote-based role. Open to candidates in the UK and Bulgaria. However, within commutable distance to Manchester/London/Varna would be desirable for the odd team-building activity / meeting.
We value work-life balance and are committed to fostering a supportive and flexible work environment. Our flexible approach aims to empower employees to achieve both personal and professional success.
Our business strives to progress our industry as a whole by treating our employees, community, and environment with respect.
We expect that all of our employees play their part in our social progression plans, whether that’s being part of our Culture Innovation Pod, playing a part in our DEI initiatives, participating in a charity support day, or simply following our advice on buying locally and considering the environment when booking a hotel or restaurant. Every bit counts.
At CloudM, we value diverse backgrounds, experiences, and perspectives. We are proud of our people-centred culture; our diversity brings us innovation and our commitment to inclusion drives us forward.
We recognise that neurodivergent candidates bring incredible strengths to our teams, and we are committed to making our hiring process as accessible and supportive as possible. Our goal is to create a space where everyone feels seen, heard, and included. If you require any reasonable adjustments to perform at your best during the application or interview process, please reach out to us at careers@cloudm.io
We are here to support you!
At CloudM, trust and security are at the very core of our platform and our culture. To ensure the continued safety of our team, our business, and our customers, please be aware that a DBS certificate will be requested if you are offered the position. If you have any questions or concerns about this process, please feel free to ask us during your interview - we are always here to help.
If you share these values and would be interested in joining one of our teams, get in touch today!
Please use the link below to apply 🚀
CloudM empowers organizations to own and control their Google Workspace and Microsoft 365 data from an easy to use platform with automation at its core, delivering data resilience and portability.
With over 80 million completed migrations, CloudM Migrate is the market leader when it comes to migrating and moving data into or around the cloud.
Our products are purpose-built for Microsoft and Google to enable you to:
- Migrate and move your data to wherever you want, whenever you want.
- Improve governance and data resilience.
- Save time and money by automating repetitive manual tasks such as onboarding and offboarding.
