Job Description

Posting number: 2026-10-21

Department: Finance

Division: Customer Service

Job classification: Senior Revenue Specialist

Posting type: Open & Promotional

Categories: Accounting and Finance

Summary

Under general supervision of the Customer Service & Operations Manager, performs cash reconciliation, revenue accounting, and financial reporting duties; maintains accurate financial records and internal controls; and supervises staff assigned to revenue-related functions.

The City of Kingsport does not discriminate on the basis of race, color, religion, creed, ethnicity, national origin, sex, disability, age, status as a protected veteran, or any other class protected by Federal or State laws and regulations.

Examples of duties

• Manages or performs high-volume cash and credit-card transactions and reconciliations, reviews revenue transactions, investigates discrepancies, resolves routine accounting issues, and prepares journal entries and adjustments to ensure accurate financial records and account balances.
• Prepares and reviews financial, statistical, and required state reports; maintains subsidiary and general ledger accounts and related financial system data; and supports month-end and fiscal year-end close and external audits.
• Supervises staff assigned to Business Licenses, Property Taxes, and Occupancy Tax; assigns and reviews work, provides guidance and training, evaluates performance, addresses performance concerns, and assists with complex customer issues.
• Reviews supporting documentation, ensures transactions are properly recorded, recommends corrective actions, and refers significant or policy-related matters to the department leadership.
• Maintains and monitors internal controls and procedures to ensure compliance with applicable laws, generally accepted accounting principles, and governmental accounting standards.
• Coordinates with the Staff Accountant responsible for Cash and Investments and other City departments on financial records, reporting, systems, and operational needs.
• Identifies and recommends improvements to accounting, revenue, and financial system processes.
• Performs other duties as assigned.

Qualifications

Knowledge of:

• Principles and practices of governmental accounting, including fund accounting, revenue accounting, reconciliation, and internal controls.
• Applicable laws, regulations, and governmental accounting standards affecting municipal revenue and fiscal operations.
• Revenue functions such as property taxes, business licenses/taxes, occupancy taxes, utility payments, cash handling, and credit-card transactions.

Skills and Abilities:

• Strong attention to detail, accuracy, and sound judgment.
• Analyze financial information, identify discrepancies, and resolve or recommend solutions to accounting and revenue issues.
• Prepare accurate journal entries, reconciliations, and reports while meeting deadlines and maintaining confidentiality.
• Plan, coordinate, review, and prioritize staff work; explain procedures and provide effective coaching and technical guidance.
• Communicate clearly and professionally with employees, other departments, businesses, and the public, including when resolving difficult questions or concerns.
• Use sound judgment, maintain effective working relationships, and recommend practical improvements to systems, procedures, and controls.

Supplemental information

• A post-secondary degree in accounting, finance or closely related field is preferred. Five (5) years of relevant experience may substitute for education.
• Valid state driver’s license.
• Tennessee Certified Municipal Finance Officer (CMFO) certification must be obtained within two (2) years of hire.