Job Description

We’re looking for a Revenue Operations Business Partner to join our team! In this role, you’ll be the strategic engine behind our Partnerships & Alliances leaders in North America and Latin America. You will act as the bridge between our Channel Partners and internal Sales teams, shaping data-driven decisions, optimizing ecosystem strategies, and ensuring operational excellence across both regions.

About The Role

What you’ll do

• Strategic Advisory: Partner with NAM and LATAM Partner Leaders to drive performance through data-backed insights, partner segmentation, and regional market strategy.
• RoE & Conflict Management: Define and govern the Rules of Engagement (RoE) between Partners and Direct Sales to ensure a seamless co-selling experience and minimize channel conflict.
• Operational Governance: Maintain a clean cadence of monthly and quarterly business reviews (MBRs/QBRs) and ensure governance across the partner lifecycle.
• Pipeline & Forecast Excellence: Support partner forecasting and pipeline health reviews, providing actionable insights into partner-sourced vs. partner-influenced revenue.
• Cross-Functional Alignment: Collaborate with Sales Ops, Marketing, and Finance to ensure partner initiatives align with the broader company growth vision.
• Insights & Tooling: Own the dashboards, partner portals, and business tools that track Partner KPIs (e.g., deal registration, certification rates, and partner-led velocity).

Requirements

• Experience: 5+ years in Revenue Operations, Sales Ops, or Channel Ops (B2B SaaS experience is a must).
• Partner DNA: Proven success partnering with Channel/Partner leaders and an understanding of the nuances of indirect sales motions.
• Analytical Rigor: Advanced proficiency in Salesforce (PRM experience is a plus), Excel/Google Sheets, and BI tools like Looker or Tableau.
• The "Human" Element: Strong communication and mediation skills—you can navigate the "grey areas" of Sales vs. Partner conflict with data and diplomacy.
• Bilingual Advantage: Fluency in English is required; proficiency in Spanish or Portuguese is strongly preferred given the LATAM scope.
• Execution Mindset: A proactive approach to "keeping the house in order," ensuring that reporting is accurate and cadences are never missed.

monday.com is proud to be an equal-opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws.

Please note that this is a hybrid position of 3 days/week in our Sao Paolo, Brazil office

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