PRTNRRecruiting

Senior Retail Sales Lead

PRTNRRecruiting  •  New York City, NY (Onsite)  •  1 month ago
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Job Description

A growing women's fashion brand is seeking a ​Senior Sales Lead for its Soho location. In this role, you will act as a core representative of the brand, partnering with the Store Manager to drive a high-performing, inclusive team culture. You will lead by example, coaching and developing team members, delivering actionable feedback, and strengthening overall sales performance. You will take initiative in creating innovative selling strategies and owning the clienteling processes to grow and retain the client base. You’ll create a feel-good, inclusive store experience for all customers through expert styling, exceptional service, and a results-driven mindset, to achieve sales targets and KPIs, and ensure every customer leaves feeling confident and inspired.
RESPONSIBILITIES

  • Driving Sales & Customer Service: Lead the team in delivering personalized service and inclusive store experiences. Drive growth and loyalty through proactive clienteling, relationship-building, and community initiatives
  • Styling & Product Knowledge: Provide expert styling advice and maintain deep knowledge of collections, fabrics, and trends. Maximize sales by communicating brand USPs and providing actionable feedback to​management to support strategic growth
  • Leading & Development: Partner with the Store Manager to coach and mentor the team. Provide real-time shop floor feedback to foster a collaborative environment and improve individual and team performance
  • Store Standards & Operations: Maintain premium visual merchandising and presentation standards. Oversee stock replenishment, inventory accuracy, and POS processes while implementing innovative ideas to enhance customer engagement and operational excellence

REQUIREMENTS

  • 3-​5 years of retail​ sales experience
  • A positive attitude and willingness to learn are essential
  • Knowledge of Shopify POS, Microsoft Excel, Microsoft Outlook, inventory management, and cash handling
  • Ability to adapt and find solutions in response to challenges, align with local activity or seasonal changes to ensure targets can be met
PRTNRRecruiting

About PRTNRRecruiting

PRTNR Recruiting is a boutique, full-time-only recruiting partner for fashion, beauty, and consumer lifestyle brands.

Founded by Jamie Grossman, a longtime industry recruiter, PRTNR was built on the belief that hiring should be strategic, collaborative, and deeply personalized. Our team brings firsthand experience from inside the brands we now support so we know how to find talent that looks good on paper and fits.

Recruiting, the PRTNR way

✔️ We’re full-time only, no freelance, no temp! We focus on lasting team builds.

✔️ We work quietly and precisely, with no resume blasts and no unnecessary noise.

✔️ We value relationships over transactions. Many of our clients and candidates come back year after year.

✔️ We keep it personal, honest, and brief—always.

With a presence in Los Angeles, New York, and the UK, we recruit across apparel design, graphic design, merchandising, buying, planning, production, supply chain, product development, marketing, finance, operations, and executive leadership.

We’re intentional, invested, and here to make hiring feel less like a chore and more like a competitive advantage.

If you’re building a brand and need the right people to do it, let’s talk.

Industry
Fashion & Apparel
Company Size
1-10 employees
Headquarters
Los Angeles , California
Year Founded
2020
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