Malayan Flour Mills Berhad

Senior Retail Consultant (Basic + Higher Commission with EPF & SOSCO)

Malayan Flour Mills Berhad  •  Johor Bahru, MY (Onsite)  •  2 hours ago
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Job Description

Location: City Square, Johor Bahru
Employment Type: 1-Year Contract (Renewable / Convertible to Permanent Staff)

Working Hours

  • 9:30 AM – 10:00 PM
  • Max. 45 working hours per week
  • Monday – Sunday (Rotational Shifts)
  • 6 Working Days per Week

Compensation & Benefits

  • Basic Salary: RM 3,000 – RM 4,500
  • Sales Incentives
  • Shift Allowance
  • OT Claim
  • Mobile Phone Rebates
  • Mandarin Speakers Allowance

Job Responsibilities

  • Provide consultation on mobile plans, devices & broadband
  • Drive sales through upselling & cross-selling to achieve KPIs
  • Handle customer enquiries, complaints & service escalations professionally
  • Manage activations, renewals, upgrades & documentation in compliance with SOPs
  • Stay updated on promotions, campaigns & product launches
  • Deliver excellent customer experience and build strong customer relationships
  • Provide interim leadership as needed to maintain service quality and operations, and mentor new hires during OJT to ensure a smooth transition into productivity
  • Support external marketing activities such as roadshows and events, professionally representing the branch and its products to prospective customers

Qualifications

  • Diploma or Degree holder with at least 5 years' experience in Sales & Service, preferably in the telecommunications or mobile industry

Requirements

  • Experience in sales, retail or telecom is an advantage
  • Strong communication and customer service skills
  • Good command of English & Bahasa Melayu (Mandarin is a plus)
  • Basic Microsoft Office & computer skills
  • Able to work shifts, weekends & public holidays

If Interested, Please Whatsapp:
017-9122461

010-4255501

011-18814140

010-28536382

Malayan Flour Mills Berhad

About Malayan Flour Mills Berhad

Established in 1961, Malayan Flour Mills Berhad (MFM) is the pioneer in the flour milling industry in Malaysia. MFM has grown to become the leading flour miller in Malaysia with regional presence in Vietnam and Indonesia. Over the years, we have expanded into poultry integration, aquaculture, and raw material trading. In FY21, the group revenue was RM2.43 billion.

MFM is one of the major poultry integrators in poultry feeds, breeding, farming with a state-of-the-art processing facility across the poultry value chain. Designed to meet the domestic and international markets, the advanced facility will process up to 300,000 birds per day.

With our asset of 3,000 people, we have transformed and grown in Malaysia and regionally. Synergising with our workforce, we embrace Artificial Intelligence, Big Data, Internet of Things (IoT) in our day-to-day business. Through our partnership with Tyson Food, Inc. and Toyota Tsusho Group, we aspire to be a leading global halal food enterprise while achieving sustainable development goals.

Building the workforce of the future…Today. We invite you to be part of our team!

Visit https://www.mfm.com.my/careers/ or apply via the Jobs tab in Linkedin.

Industry
Food & Beverage
Company Size
201-500 employees
Headquarters
Kuala Lumpur, MY
Year Founded
1961
Website
com.my
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