Our client is a leading global technology company seeking an experienced Senior Resource Manager to join its Professional Services organization. In this strategic role, you will lead resource planning, workforce optimization, and staffing across consulting engagements while partnering with Delivery, Sales, Finance, and external stakeholders to drive operational excellence and business success.
Location: Germany (Hybrid; preferred locations: Munich, Berlin, or Hamburg)
Employment Type: Full-time (38 hours per week)
Contract Type: 12-month fixed-term contract
Key Responsibilities:
Resource Management
Manage end-to-end resource planning and staffing activities across Professional Services engagements.
Optimize resource allocation based on skills, availability, project requirements, utilization targets, and business priorities.
Own the end-to-end resource request process, including assignment confirmations, scheduling, and conflict resolution.
Partner with Delivery Managers and Practice Leaders to understand consultants' capabilities, industry expertise, and development goals.
Proactively identify staffing risks and implement effective mitigation strategies.
Maintain accurate resource schedules and assignments within Professional Services Automation (PSA) tools.
Monitor and report on resource demand, capacity, utilization, and workforce forecasts.
Analyze key resource metrics to identify trends, capacity gaps, and future hiring needs.
Facilitate regular staffing and resource planning meetings with delivery leadership.
Support deal reviews and pre-sales activities by providing resource planning insights.
Partner & Contingent Workforce Management
Manage the end-to-end sourcing, engagement, and onboarding of contingent workers and external partners.
Build and maintain strong relationships with strategic staffing partners and suppliers.
Review and manage Statements of Work (SOWs) and partner agreements where required.
Coordinate purchase requisitions and approvals to ensure timely project onboarding.
Monitor partner-related costs, forecasts, and budget performance.
Stay informed about market capabilities and supplier offerings to support strategic workforce planning.
Ensure compliance with internal procurement processes and partner engagement policies.
Operational Excellence
Maintain accurate documentation, consultant skills profiles, and resource records.
Collaborate with Delivery teams to forecast future resource demand and identify training opportunities.
Drive continuous process improvements and promote best practices across resource management operations.
Ensure high-quality reporting, data accuracy, and operational efficiency.
Qualifications:
Bachelor's degree or equivalent professional experience preferred.
6+ years of experience in Resource Management within a Professional Services, Consulting, or Technology organization.
Strong understanding of consulting operations, workforce planning, and project staffing.
Experience managing project financials, utilization, forecasting, and capacity planning.
Excellent stakeholder management, communication, and negotiation skills.
Fluent English (written and spoken) is required. German language skills are highly desirable, and additional languages are considered an advantage.
Technical Skills & Tools
Advanced proficiency in Microsoft 365, particularly Excel and PowerPoint.
Experience with CRM and Professional Services Automation (PSA) tools such as Salesforce, Certinia, Workfront, Mavenlink, or similar enterprise solutions.
Strong analytical skills with the ability to translate data into actionable business insights.
Key Competencies
Strong organizational skills with exceptional attention to detail.
Commercial mindset with excellent analytical and problem-solving abilities.
Ability to manage multiple priorities in a dynamic, fast-paced environment.
Proactive, self-motivated, and comfortable working independently.
Collaborative team player with excellent relationship-building skills.
Confident communicator with the ability to influence stakeholders at all levels.
Committed to operational excellence, continuous improvement, and delivering measurable business value.
Infotree Global was founded in 2002 in a small office in Canton, MI, Infotree Global had a clear mission; To bring the world’s best talent together with the greatest companies producing results through continuous improvement and innovation. From those humble beginnings, Infotree Global has explosively grown from a two-person operation to a global solutions company, functioning in over 150 countries across 5 different continents.
Infotree Global proudly serves more than 250 of the Global 1000, numerous government agencies, and some of the world’s largest nonprofit organizations. Our sustained growth is attributed to our focus and commitment to our thousands of full-time professionals. In today’s market, where high-quality dedicated individuals are in demand; Infotree Global recognizes that an emphasis on understanding, achieving, and exceeding our employee’s goals, aspirations and overall experience is paramount. This “people over profits” mindset has yielded tremendous success for our employees and clients. Our employees have a vast array of assignments available across the world to help achieve and exceed their career goals and our clients have motivated, dedicated, and hardworking professionals on their team. We are here to help the best talent work with the greatest companies to produce innovative results in a variety of industries including but not limited to IT, Engineering, Clinical, Skilled Trades, Finance and Accounting.
Our mission’s success is supported by several industry awards and accolades. If you are looking for a committed and understanding partner, your search ends here.
