Job Description

OFFICE OF STUDENT AFFAIRS

STUDENT ACCOMMODATION SECTION

The Office of Student Affairs invites applications for the post of Senior Residential Life Officer / Residential Life Officer in the Student Accommodation Section, which manages around 3,700 on-campus residential places and provides comprehensive residential education in the context of whole-person development to students. We are seeking a committed and capable individual to play a key role in fostering a vibrant, inclusive, and supportive living-learning environment for student residents.

Senior Residential Life Officer / Residential Life Officer (25260615)

The appointee is expected to be a highly self‑motivated individual who will work closely with the Masters of Student Residences and the Admission and Residential Education Team in the Student Accommodation Section. He/she will be heavily involved in resident communication and providing support for residential education. The appointee will also be responsible for maintaining a safe, supportive, healthy and positive living environment for residents. Working outside normal office hours and taking up on-call duties are required.

Responsibilities:

• Serving as a role model and primary point of contact for students and residents, providing support, guidance, and responding to concerns related to living arrangements;
• Supporting Masters and the Residential Education Team in the planning, implementation, and evaluation of residential education programmes, training sessions, and activities, including providing guidance to student‑led initiatives and events;
• Developing and supervising student leaders (e.g. tutors, mentors, captains, or other leadership roles) who assist with the management of residential floors and communities;
• Facilitating students’ compliance with the University rules, regulations, and policies to maintain a safe, healthy, and positive residential environment;
• Providing administrative and operational support to hostel management and development;
• Residing in staff quarters and performing duties outside normal office hours, including on‑call duties on a roster basis, to respond to emergencies or urgent situations within the student residences;
• Handling student discipline cases and providing support in crisis intervention, as required; and
• Undertaking any other duties as assigned.

Requirements:

• A bachelor’s degree or above;
• At least 5 years of relevant work experience, preferably in tertiary institutions and/or student residence settings;
• A genuine interest in student development, with good organisational and people management skills;
• Excellent interpersonal and communication skills, with fluency in written and spoken English and Chinese, including Cantonese and Putonghua;
• A strong sense of responsibility, sound judgement, and problem‑solving ability, with the maturity to work independently; and
• Proficiency in standard software applications and information systems.

Candidates with less relevant experience may be considered for appointment at the rank of Residential Life Officer. Shortlisted candidates will be invited to attend a written test.

The initial appointment will be made on a two‑year fixed‑term contract. Reappointment thereafter will be subject to mutual agreement and satisfactory performance.

Salary will be commensurate with qualifications and experience.

Application Procedure:

Applicants are invited to submit their applications at the HKBU e-Recruitment System. Those who are not invited for interview 8 weeks after the closing date may consider their applications unsuccessful. Details of the University’s Personal Information Collection Statement can be found at https://hro.hkbu.edu.hk/en/worklife-at-hkbu/employee-favourable-environment.html#privacy-policy.

The University reserves the right not to make an appointment for the post advertised, and the appointment will be made according to the terms and conditions applicable at the time of offer.

Closing date: 15 April 2026