Job Description

Brand Health Tracking (BHT) - Sydney or Melbourne

Ipsos is one of the world’s leading market research companies, founded and run by research professionals. With a presence in over 90 countries and offices across Australia, we help organisations better understand people—their behaviours, motivations, and decisions.

Our Brand Health Tracking division goes beyond traditional tracking. We deliver a holistic and dynamic view of brand performance, uncovering what truly drives perceptions, choice, and loyalty to help clients make confident, impactful decisions.

We’re looking for a Research Manager / Senior Research Executive to join our BHT team in Sydney or Melbourne.

ABOUT THE ROLE

In this role, you’ll support the delivery of high-impact brand tracking programs while managing projects end-to-end and building strong client relationships. You’ll combine analytical thinking with storytelling to translate data into meaningful insights, helping clients shape their brand strategies.

• Manage and coordinate research projects from design through to delivery
• Partner with senior team members to develop project plans, timelines, and manage budgets
• Analyse data and translate complex findings into clear, actionable insights
• Design questionnaires and research materials
• Prepare compelling reports and presentations, and present findings to clients
• Act as a key day-to-day client contact, responding to queries and providing guidance
• Collaborate with fieldwork and operations teams to ensure smooth execution
• Monitor project progress, timelines, and quality standards across multiple concurrent studies
• Contribute to team learning by coaching and supporting junior colleagues
• Identify opportunities to enhance processes, outputs, and client outcomes, including through innovation and new ways of working
• Manage and collaborate with our offshore Project Management team, ensuring seamless delivery and enabling onshore teams to focus on high-value client work
• Contribute to commercial thinking by identifying opportunities to add value and grow client relationship

YOUR PROFILE

• A degree in psychology, marketing, economics, business, or related field
• Strong foundation in quantitative research methods, with the ability to analyse data and turn it into clear, actionable insights
• Proven project management skills with the ability to deliver on time and within budget
• Experience in market research (agency or supplier side)
  • RM: 3+ years with strong client-facing experience
  • SRE: prior research experience with solid project coordination exposure
• Excellent communication and presentation skills
• High attention to detail and strong analytical thinking
• Ability to manage multiple projects and thrive in a fast-paced environment
• Collaborative mindset with a proactive, solutions-focused approach
• Proficiency in MS Office, with working knowledge of Q and SPSS

ABOUT IPSOS

We’re one of the world’s largest research companies, the only one founded and still managed primarily by researchers across 90 markets. We make our changing world easier and faster to navigate and inspire clients to make smarter decisions. The work we do helps provide a true understanding of our society, markets and people. But what makes us special is our people. We’re curious, collaborative, and driven to make a difference.

At Ipsos, we:

• Put people first
• Value diverse perspectives
• Encourage learning and development
• Create a workplace where you can truly belong

OUR CULTURE

Our culture is the best of both worlds - we combine the creative, entrepreneurial spirit of a boutique agency with the scale, diversity, and opportunities of a global organisation.

You’ll work alongside bright, friendly, and passionate people from a wide range of backgrounds and experiences. We’re united by our core values of integrity, curiosity, collaboration, client first, and an entrepreneurial mindset.

And importantly—we enjoy what we do and make time to have fun along the way.

OUR COMMITMENT TO ESG

Our ambition is to lead ESG in our industry. We do this in three ways:

• We give businesses, governments and public bodies the confidence they need to take the right actions for the benefit of people and the planet, to drive long-term prosperity for all.
• Our experts produce primary data, research and insights to fuel a healthy public debate and create value by providing a true understanding of society, markets and people.
• We foster a culture that encourages diversity of thought where individuals can belong and produce work that drives impact. Through our Belong initiative, we support diversity, equity and inclusion at the heart of everything we do.

EMPLOYEE BENEFITS

At Ipsos, our people are at the heart of what we do. We offer a range of benefits to support your growth, wellbeing and work-life balance, including:

• Learning and development programs, plus study assistance and study leave
• Paid leave for volunteering, your birthday, and starting a family
• Employee Assistance Program (EAP) for wellbeing support
• Flexible and hybrid work options
• Work From Anywhere (up to 6 weeks per year)
• Regular social events and a collaborative team environment
• Well-stocked office with daily breakfast, fresh fruit, snacks and hot drinks

Ipsos is an equal opportunity employer and is committed to providing a workplace free from discrimination and harassment. We seek belonging for all, promote diversity and practice equity. We are committed to building and supporting an inclusive workforce that truly reflects the global communities we operate in. People from all backgrounds, including Aboriginal and Torres Strait Islander people, are strongly encouraged to apply.

This position is only open to applicants who have the right to live and work in Australia.

Ipsos is one of the world’s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we are proud of our continuous efforts in making Ipsos the best place to work!