Job Description

Job Location: Fife - Fife, WA 98424
Salary Range: $26.00 - $36.00 Hourly

Job description:
Job description:
Power Systems West prides itself on the quality of its employees and as such, candidates who receive a job offer will be required to successfully complete a DMV check, drug screening, and background check. We would like to thank candidates who submit their interest for this position. Due to the volume of resumes that we receive, only those candidates selected for interviews will be contacted.
Power Systems West has sold and serviced small engines and generators throughout the Western United States since 1955 through five locations and a network of more than 500 dealers. Power Systems West locations include Portland, Oregon, Boise, Idaho, Seattle, Washington, Salt Lake City, Utah, and Denver Colorado. All locations offer 24/7 emergency service for power failures and unplanned outages.
Duties
- Prepare and deliver accurate quotes for service work
- Proactively follow up on quotes to drive customer approvals
- Communicate repair scope, pricing, and driver customer approvals
- Partner with technicians, service coordinators, and parts teams to ensure repairs are ready to execute once approved
- Track and manage open quotes to meet time-to-quote and conversion targets
- Support service sales reporting and continuous improvement efforts
- Support as back up to Customer Service Advisors
Experience
- Experience in service advising, estimating, or quoting
- Background in inside sales, account management, or customer service with upselling
- Strong communication
- Experience working with technicians or in a mechanical/industrial environment
- Strong written and verbal communication
- Good project coordination or scheduling skills
- Strong organization and time management
As a PSW team member, you will enjoy a total compensation package that includes competitive pay and benefits.
- Competitive Pay & Growth opportunities: Pay range for this role is $26.00-$36.00
- Health & Wellness: medical, dental, vision, life, employee assistance program
- Work/Life Balance: generous paid time off and holiday schedule
- Support: 401(k) plan with company match up to 4% of your income, tuition reimbursement and training for professional development
Candidates must be authorized to work in the U.S. All prospective employees will be subject to our pre-employment background screening process following acceptance of a job offer, including criminal background check, driving records, as well as education and work experience verification, depending on the position.
We are a drug free workplace; drug and alcohol testing will be conducted as part of the post-employment offer process.