About the role
We are offering a new opportunity for a Senior Rent & Service Charge Officer to join the Customer Accounts team on a 12 month fixed term contract.
In this role, you will be responsible for managing complex caseloads and working closely with key stakeholders to ensure the delivery of effective services. You will collaborate with colleagues to prevent and reduce debt, promote value for money and act as a subject matter expert, providing guidance, support and training across the team.
The successful candidate will have experience in providing high-quality services within a customer-focused environment, together with strong knowledge of relevant legislation and best practice in social housing rent.
You will also be able to demonstrate these essential skills:
To apply, please submit your CV and a covering letter demonstrating how you meet the essential criteria.
We will be holding face to face interviews for this role at our office in Oldham on 26thand 27h August 2026.
Role Profile: https://jobs.guinness.org.uk/rps/SeniorRent&ServiceChargeOfficer.pdf
The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
The Guinness Partnership is proud to be one of the largest affordable housing providers in the country. We own and manage over 70,000 homes and provide housing services for 160,000 residents.
