dentsu

Senior Release Manager

dentsu  •  Lisbon, PT (Hybrid)  •  25 days ago
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Job Description

We Dream. We Do. We Deliver.

At Merkle, a dentsu company, we power theexperienceeconomy. Whetherwe’rebuilding the next greatapp, running CRM at scale for global brands, delivering technology architectures that support millions ofusers, or providing world-class data, identity, and insights solutions,it’sall in the name of craftingexperiences that set brands apart from the competition. Backed bydentsu'slegacy of innovation andcreativity originating in Japan,we’vespent over 35 years helping brands build loyalty, drive growth, andconnect meaningfully with their audiences.

We’vebeen named a global “Leader” by top industry analyst firms in categories as wide-ranging as digitaltransformation and commerce, experience design,engineeringand technology integration, digitalmarketing, data science,CRM andloyalty, and customer data management.

Why choose Merkle?

Innovation at Our Core:As part of dentsu’sglobal network, Merkle pushes the boundaries of customerexperience, integrating creativity, technology, and data to drive real-world impact. For over 35 years,we’vebeen innovating to meet the changing needs of our clients.

Global Reach with Local Expertise:With over16,000 employeesacross 30+ countries, and part of a70,000employeesnetwork at dentsu, Merkle blends global insights with a deep understanding of localmarkets to deliver personalized, effective solutions.

Collaborative Culture:At Merkle, your ideas and contributions truly matter.You’lljoin a team that fostersinnovation, collaboration, and creative problem-solving. Together, we work on impactful internationalprojects, making meaningful connections every step of the way.

Key Responsibilities:

  • Define release schedules (e.g., monthly, bi-weekly, continuous delivery)
  • Coordinate release scope with product owners and engineering teams
  • Manage release calendars across multiple teams or products
  • Ensure alignment with business priorities and deadlines
  • Lead release deployment activities across environments (dev, QA, staging, production)
  • Coordinate cross-functional teams (developers, QA, DevOps, security, infrastructure)
  • Ensure all release criteria and quality gates are met before deployment
  • Supervise go-live activities and manage rollback plans if needed
  • Identify, assess, and mitigate release risks
  • Lead Change Advisory Board (CAB) processes where applicable
  • Ensure proper approvals and compliance with change management policies
  • Maintain audit trails and documentation
  • Define and optimize release management processes
  • Improve CI/CD pipelines and automation strategies
  • Introduce best practices (e.g., DevOps, Agile release trains, blue-green deployments)
  • Track KPIs such as: Deployment frequency, Change failure, rate Mean time to recovery (MTTR)
  • Act as the central point of contact for release status
  • Provide release notes and updates to stakeholders
  • Communicate risks, delays, and impacts clearly to leadership
  • Coordinate with support teams for post-release readiness
  • Monitor release performance and stability
  • Lead post-release reviews (retrospectives, incident analysis)
  • Ensure issues are documented and resolved promptly
  • Drive continuous improvement from lessons learned

Technical Skills:

  • Strong understanding of: SDLC (Software Development Lifecycle), Agile / Scrum / SAFe, frameworks DevOps practices and CI/CD tools (e.g., Azure DevOps, Jenkins, GitHub Actions)
  • Familiarity with cloud platforms (Azure, AWS, GCP)
  • Knowledge of infrastructure, environments, and deployment automation

Leadership & Soft Skills:

  • Excellent coordination and stakeholder management
  • Strong communication (especially under pressure)
  • Problem-solving and risk management mindset
  • Ability to lead without direct authority (influencing multiple teams)

*Work visa sponsorship is not available.For local documentation (NIF, NISS), please consult Portuguese authorities.

Additional Information

Benefits andperks

25 vacation days

🤝Enjoy 2additionalvolunteering days to support your passion project

Mental Health: Benefit from 3 extra wellness days on top of your vacation days and a Mental HealthFirst Aider and EmployeeAssisstanceprogram to support your well-being

Health insurance (also possible for family members)

Cutting Edge Technology & Latest IT tools

Software-house environment

Agile and Flexible working hours

Hybridworking:we combine flexibility with in-person collaboration, with an expectation of 1 day per week/ 4 days per month in the office

✈️Digital nomad policy

Focus on career development

Full access to Dentsu Academy, our global online learning platform

Beers, foosball, and ping-pong! #workhardplayhard

🥐Free breakfast every secondWednesdayof the month

Employee discounts

Team & Company events

Referral bonus program

*At dentsu, Diversity, Equity, and Inclusion (DEI) is central to our vision: "To be at the forefront of people-centered transformations that shape society."

We cherish the unique talents and perspectives of all individuals, welcoming applicants regardless of gender, gender identity, nationality, religion, ethnicity, cultural background, sexual orientation, age, physical or mental ability. By embracing diverse perspectives, we create meaningful change and sustainable growth for our people, clients, and society. Our hiring decisions are guided by qualifications and role-specific requirements, ensuring a workplacefreefrom discrimination and harassment.

#LI-Hybrid #LI-MERKLE

Location:

Lisbon

Brand:

Merkle

Time Type:

Full time

Contract Type:

Permanent

dentsu

About dentsu

We are dentsu. We team together to help brands predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. We know people better than anyone else and we use those insights to connect brand, content, commerce and experience, underpinned by modern creativity. We are the network designed for what’s next.

Industry
Marketing & Advertising
Company Size
10,000+ employees
Headquarters
Tokyo, JP
Year Founded
Unknown
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