KCB Bank Group

Senior Relationship Manager, Industrials, Client Coverage

KCB Bank Group  •  Republic of Kenya (Onsite)  •  1 hour ago
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Job Description

Key Responsibilities

  • Implement sector strategy in line with the overall Sector and Division Strategy.
  • Deliver on Annual Business Growth Targets: Revenue, Fees and Commissions, Profit Before Tax, Assets, Liabilities and Customer Numbers.
  • Execute client deals in line with developed strategic client plans.
  • Executes sales growth tactics and targets in collaboration with business partners (e.g. Sectors, Product Management teams, Bancassurance, Capital and any other business partners).
  • Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.
  • Personally maintain and deepen client relationships at the appropriate level and foster long-term client interest.
  • Monitor daily referrals to ensure that client facilities are managed within the parameters set by the Bank
  • Exercising discretion regarding account conduct based on a close knowledge and understanding of client activities
  • Ensure timely submission of quality credit proposals in conformity with the Credit Policy guidelines and requirements.
  • Maintain the quality of assigned portfolio within stipulated Non-Performing Loans (NPL) and Portfolio at Risk (PAR) parameters.

Education and Experience

  • University Degree from a recognized institution.
  • Seven (7) years’ banking experience in the Financial/banking sector, five (5) of which should be in Relationship Management in Corporate Banking.
  • 3 years working on Credit and Financial Analysis
  • 4 years Client Portfolio Management for Industrial related clients.
  • Knowledge of Trade and Transaction Banking products
  • Digital Savvy and Computer literacy
  • Entrepreneurial and Commercial thinking
  • Excellent research, analytical, and problem-solving skills.
  • Integrity & courage to challenge actions within various business units and the status quo.
KCB Bank Group

About KCB Bank Group

KCB Group, is the largest financial services organization in East Africa in terms of asset size. The Group's headquarters are located in Nairobi, Kenya, with subsidiaries in Kenya, Rwanda, Southern Sudan, Tanzania, Uganda and Burundi. In 2015, KCB Group opened a representative office in Ethiopia, expanding the growth of the organization.

The Bank is over 124 years old having started in Mombasa in 1896. KCB Group has over 354 branches, 26,394 Agents/POS Merchants and 1,103 ATMs. The bank also offers Mobile Banking though the KCB App, Internet Banking and Diaspora Banking Services platform that can be accessed 24/7 basis. The Bank services over 26.8 million customers across the region.

KCB Group is the largest financial services organization in East Africa, with an estimated asset base of approximately Ksh. 1.02 trillion as at the of end H1 2021.

Industry
Finance & Insurance
Company Size
5,001-10,000 employees
Headquarters
Nairobi, KE
Year Founded
1896
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