Job Description

Embark on a journey within our External Asset Managers and Financial Intermediaries BU has a dedicated team within our Private Wealth Management (PWM) SBU, which assists investment professionals looking for investment solutions for their underlying clients. The team aims at developing relationships and providing bespoke solutions to Asset Managers, Fund Managers, Family Offices and Fiduciaries based in Mauritius and worldwide.

We are on the lookout for:

Job vacancy: Senior Relationship Manager

As Senior Relationship Manager within the EAM & FI division, you will lead a team of Relationship Managers and Relationship Executives within a dedicated geographical cluster, while managing and growing a portfolio of international clients. You will be responsible for achieving targets, enhancing business value, managing risk in line with regulatory and compliance requirements, and supporting the Manager in communicating, driving, and implementing the cluster’s strategy.

In the role you will,

• Establish, maintain and strengthen relationship with investment professionals and high net worth clients in a variety of markets and countries, while understanding and anticipating their evolving needs ,contributing in structuring the most appropriate financial/investment solutions for all the stakeholders in a bid to sustain business growth and manage the profitability of the portfolio;

• Lead the team to data mine , grow their portfolio , achieve targets set and increase operational efficiency by continuously monitoring the level of productivity and performance and implement any corrective measures whenever necessary;

• Work in close collaboration with local stakeholders, MCB overseas subsidiaries and representative offices to tap into new business opportunities and structuring of deals;

• Assist in the preparation of the annual SBU strategic plan, budget and budget forecast for the SBU according to guidelines and submit for approval within deadlines to provide clear direction on portfolio;

• Carry out a first level appraisal of prospective customers or deals and promptly gather all relevant information and documents required by the CA pool for processing or leverage on the relevant specialised team for a detailed analysis and to come forward with structured tailor made investment solution to suit client's need witihin the risk framework of the bank (mitigate risk for the Bank);

• Be accountable for the quality of work submitted to prevent reworks and ensure customer satisfaction;

• Manage credit portfolio in accordance with MCB credit policies and guidelines to mitigate financial risks;

• Request and capitalise on analytics provided with by relevant teams to exploit potential business opportunities, prompt targeted solutions and improve customer service.

To succeed you will be required to demonstrate the following competencies:

• Gaining the confidence and trust of others through honesty, integrity, and authenticity;

• Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems;

• Anticipating and adopting innovations in business-building digital and technology applications;

• Building strong customer relationships and delivering customer-centric solutions;

• Interpreting and applying understanding of key financial indicators to make better business decisions;

• Maneuvering comfortably through complex policy, process, and people-related organizational dynamics;

• Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences;

• Effectively building formal and informal relationship networks inside and outside the organization.
  

We are looking for candidates who have a minimum of:

EITHER

• BSC Financial services/ Management or equivalent;

• A minimum of 6 years of working experience in dealing with affluent customers or investment professionals or financial intermediaries, preferably in a financial institution.

OR

• At least 10 years of working experience in dealing with affluent customers or investment professionals, preferably in a financial institution.
  

You will need to demonstrate the following:

• Strong network within the local financial industry, particularly among Management Companies and EAMs, combined with solid business development skills.

• Good knowledge of Bank’s products and services;

• Familiar with wealth management products and services;

• Excellent understanding of international economy and markets;

• An advanced skill with MS Office tools (Excel, PowerPoint, Word, etc.);

• Knowledge of Legal - Banking Regulatory Framework, Anti-Money Laundering/Fraud and Lending Procedures.
  

A combination of both qualifications & experience will be considered.

Should this opportunity match your career aspirations, skills and competencies, click on ‘Apply’ to complete your online application.

Please ensure all required information is accurately entered in relevant sections. Any incomplete application will not be considered. Kindly attach a complete CV when applying.

The deadline for submission of application is 01 June 2026

As part of the recruitment process, candidates will be required to provide a valid Certificate of Character of less than 3 months and two professional references.

The Management reserves the right not to appoint anyone following this advert.